NeurotonedReviews of neurotoned.com

Response from NeurotonedAug 27, 2026

Hi Judith, We’re sorry to hear that your experience with Neurotoned left you feeling disappointed and frustrated. Our team has reached out to you directly and provided a solution regarding your refund request. We hope we’ve been able to address your concerns and resolve the situation for you. Thank you for sharing your feedback. With care, The Neurotoned Team

Response from NeurotonedAug 25, 2026

Hi Delia, Thank you for sharing your feedback. Our team has reached out to you directly with guidance on how to access your 30-day program. If you have any difficulty locating the content or navigating the platform, we're more than happy to help and guide you through it. With care, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi Matt, Thank you for taking the time to share your honest feedback. We’re sorry to hear that the program and communication didn’t meet your expectations. We’d really appreciate the opportunity to find a better solution for you. If you share the email address associated with your account, or reach out to us at [email protected], our team can look into your account and discuss a program exchange or another option that may be a better fit for you. We also want to clarify that our additional offers are completely optional. The one-time purchases are standalone programs and do not require any add-ons to be completed or used. Thank you again for your feedback. We hope you’ll reach out so we can find a solution that works better for you. With care, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi Judy, Thank you for sharing your feedback. We’re sorry to hear that the program did not meet your expectations and that you felt it lacked the guidance you were looking for. We’d really appreciate the opportunity to discuss your experience and find a suitable solution, including looking into your refund request. We’re unable to identify your account from the information in your review, so if you could share the email address associated with your account or contact us directly at [email protected], our team would be happy to help. We hope to hear from you and have the opportunity to make this right. With care, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi Katrine, Thank you for sharing your honest feedback. We’re sorry to hear that navigating the website has been frustrating and that this has made it difficult for you to access the programs you purchased. We’d be very happy to help you find your way around and make sure you can access everything you’re entitled to. If you could share the email address associated with your account, or reach out to us directly at [email protected], our team would be happy to assist you. We also appreciate your feedback about the app experience. We’re currently working on an updated app so that our programs can be more easily accessed and supported across platforms, and your feedback is helpful as we continue improving this. We hope you’ll reach out so we can help you get the most from the programs you’ve purchased. With care, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi Simona, Thank you so much for your wonderful review! We’re delighted to hear that you’ve enjoyed both the program and the live session. It means a lot to know that you found our teachers knowledgeable, open-minded, and supportive, and that the practices have felt useful and easy to integrate into your daily routine. Thank you for taking the time to share your experience and for being part of the Neurotoned community. We truly appreciate your support! With warmth and gratitude, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi Megan, We are sorry to hear how frustrating this experience has been, especially given the circumstances you shared. Our team has responded to your emails and has now provided a solution. You should have also received an automatic email confirmation. We are glad we were able to resolve this for you and sincerely apologize for the frustration caused along the way. With care, The Neurotoned Team

Response from NeurotonedAug 24, 2026

Hi there, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling frustrated and disappointed. We’d like to clarify that the additional offers are completely optional, and our one-time purchase programs are standalone programs that can be completed without purchasing any additional products or subscriptions. We’d also really appreciate the opportunity to look into your concerns and help with your money-back guarantee request. We’re unable to identify your account from the information in this review, so please share the email address associated with your account or reach out to us directly at [email protected]. Our team will be happy to look into this and discuss a suitable resolution with you. We hope you’ll reach out so we can help make this right. With care, The Neurotoned Team