At Neurotoned, we believe healing should be accessible, supportive, and free from retraumatization. Our trauma-informed programs are designed to help you reset your nervous system, ease anxiety, and find relief from trauma without reliving painful experiences.
Neurotoned (neurotoned.com) has 335 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
neurotoned.com
Website
neurotoned.com
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
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Neurotoned is 100% customer focused. They work closely with you to assure your needs are being met and they meet you where you’re at-no judgement just support & a wide variety of wonderful resources. Highly recommend!
Response from NeurotonedOct 19, 2026
Thank you for such a thoughtful review Jaynie! One of the things we care most about at Neurotoned is making sure people feel supported as individuals, rather than feeling they have to fit a particular mould or approach to healing. Everyone comes to this work with different needs, experiences and starting points, and we're glad you've felt that difference in the support and resources we've built. Thank you for being part of our community 💛
MT
Mary T.
Fantastic customer service
Contact with Neurotoned is always pleasurable. I have always received the greatest respect and desire to help. They are great!
Response from NeurotonedOct 19, 2026
Thank you, Mary! There's a real difference between getting a response to a question and feeling that someone genuinely wants to help you find a solution. We're glad your interactions with our team have felt respectful and positive. We'll be sure to share your kind words with them!
KM
Kathy M.
The program is set up in easy to follow…
The program is set up in easy to follow steps in short time periods. Which is great if you only have a few minutes in your schedule, you are able to complete one exercise to release some tension or just feel great.
Customer service is fast, friendly and very informative. I highly recommend this!
Response from NeurotonedOct 19, 2026
Thank you for highlighting both the program format and your experience with our support team! Making the practices manageable in a busy day was an important part of the design, so we're glad the shorter exercises give you the flexibility to fit them in when you can. Even having a few minutes to pause and release some tension can feel worthwhile. We really appreciate your recommendation!
DA
David
Poor quality and no response back
Hi Team
Having recently purchased your product (30th September), I feel rather underwhelmed. The course is far more basic than I expected, and the exercises you demonstrate are things I have already known for a long time. They were very repetitive and the constant upselling was very annoying. I was really hoping this course would go deeper into somatic practices with some information on why the practices work. A little science behind the demonstrations would have proved useful. Unfortunately, this course is really not what I was expecting, and have found it to be of no use. I have emailed you twice for a refund with no response back. Could you please get in touch as I have met all your criteria for the refund according to your policy. I am not happy at all!!
Response from NeurotonedOct 14, 2026
Hi David, thank you for being honest about where the course fell short of your expectations. We understand that you were looking for a deeper exploration of somatic practices, including the science behind them, and that you were disappointed with both the content and your experience trying to reach us about a refund. We’ve now emailed you from [email protected] so we can look into your concerns and work with you towards a resolution. Please keep an eye out for our email, and we hope to get this sorted with you soon.
JG
Jason G.
Neurotoned will work for you
First impressions - when you sign up for a cheap offer from Facebook you are presented with 'upsell' add-on programs. Programs appear to be short in duration but the 30 day is quite extensive.
The presenters are definitely professional, each has their own speciality. They know their subject and have clients of their own. There is a wide variety of activities offered throughout the 30 day program - each presenter takes a 7-day slot.
If you're a guy all the presenters are women, all the imagery for the programs is of women.
If you are just starting on nervous system regulation this program is super-gentle, self-paced and encouraging.
I've had very few emails in the past several months and no sales approaches have been made. I don't have a subscription.
Videos are only available in 720p meaning you need wifi if data is limited for you.
I'm a white Aussie guy but if you feel the need for representation of diversity, all the presenters are white Sth African so it's not diverse in that sense.
The exercises are very simple, very gentle.
There's basic yoga, basic vagal toning through various means and some fun-looking (haven't tried them yet) art-therapy/integration exercises.
The program site is attractive and a lot of effort has clearly gone in to it. They are improving navigation (no.1 complaint it seems) all the time to make it easier to find your program and navigate through it.
Cutting through all the clutter - your main program is the 30 day program, just find that and go through the videos step by step.
Response from NeurotonedOct 13, 2026
Hi Jason,
Thank you for such a thoughtful and honest review. We really appreciate the time you've taken to explore the 30-Day Neurotoned Program and share your experience so thoroughly.
We're glad you've found the programme gentle, encouraging, and accessible, especially as a starting point for nervous system regulation. There's no need to rush through the practices or get everything right straight away. The aim is to give you space to explore what feels helpful for you, at your own pace.
Your feedback about representation, video quality, and navigation is also valuable. We want Neurotoned to feel welcoming to people from different backgrounds, and we know there's still room to grow. We're continually working to improve the platform and make it easier for everyone to find their way around.
And we love your advice to other members: find your main programme and work through it step by step. Sometimes giving yourself permission to start simply is the most helpful thing you can do.
Thank you for being part of Neurotoned, Jason. We hope you continue to find practices that support you along the way!
DE
Debbie
I didn’t ask for this!
I only wanted the trial! thinking that I wanted the monthly subscription
Response from NeurotonedOct 13, 2026
Hi Debbie,
We understand your frustration and would appreciate the opportunity to look into this with you personally. We've reached out through Trustpilot to request more information so we can review your account and assist with your concerns.
For clarity, our free trials automatically transition to a paid subscription when the trial period ends. To avoid being charged, the subscription must be cancelled before the trial period is completed.
We'd like to understand what happened in your case and help address your concerns. Please respond to our request through Trustpilot so we can investigate your account and assist you further.
Update - thank you for updating your review. We have emailed you explaining your situation regarding your payment history with us and the fact that you are required to cancel your subscription before the trial date ends, despite this we have offered you an alternative solution. We will continue moving forward with honesty and transparency while we resolve this matter with you.
AN
Anonymous
Gentle
Gentle, easy, insightful prompts- make it easy to tailor the experience for me
Response from NeurotonedOct 5, 2026
Thank you for taking the time to share this. We’re particularly pleased to hear that the practices are giving you enough freedom to make the experience your own. There’s something really nice about being given enough guidance to get started without being told exactly how you have to do it.
We’re glad the practices have left you that room. Being able to adjust them to what feels right for you is a big part of making this work something you can actually keep coming back to.
FH
Frances H.
This was not what I thought it was
This was not what I thought it was. I feel that the ad was misleading. I am disappointed there was no refund offered. That should have been my sign.
Response from NeurotonedOct 5, 2026
Hi Frances, we’ve reached out to you directly so we can understand what happened and assist you with the issue you’ve raised.
We’re sorry the experience wasn’t what you expected, and we’d like the opportunity to look into this with you directly and see how we can help.
Thank you for taking the time to leave your feedback.
