NeurotonedReviews of neurotoned.com

Hi Team Having recently purchased your product (30th September), I feel rather underwhelmed. The course is far more basic than I expected, and the exercises you demonstrate are things I have already known for a long time. They were very repetitive and the constant upselling was very annoying. I was really hoping this course would go deeper into somatic practices with some information on why the practices work. A little science behind the demonstrations would have proved useful. Unfortunately, this course is really not what I was expecting, and have found it to be of no use. I have emailed you twice for a refund with no response back. Could you please get in touch as I have met all your criteria for the refund according to your policy. I am not happy at all!!

I only wanted the trial! thinking that I wanted the monthly subscription

This was not what I thought it was. I feel that the ad was misleading. I am disappointed there was no refund offered. That should have been my sign.

{Please see EDITED update below original review!} Please be aware! NEUROTONED falsely advertises that you can cancel your membership in the 1st 30 days if unsatisfied. This platform does not operate as an app as it requires an active internet browser to be open at all times and no other apps or settings can operate while it is in use. If I get a text or phone call it shuts down. When my cell phone settings turn off the screen, the talk quits. I find the whole platform and setup difficult to navigate, it is not easy to backtrack or pick up back where you left off and it is always trying to ask me ratings and shit. I am chronically ill with Lyme Disease and do not need to be overwhelmed more with tiny print or pop ups for ratings. This is not working for me and I requested a refund 15 days in and they have denied what their advertising says is an option. Make sure you know they don't honor their word. EDITING my review TO INCLUDE the 1st RESPONSE from NEUROTONED since their reply says they honor their word. Please read what they said. To be clear, they didn't honor their word until I left a NEGATIVE REVIEW and showed them their marketing and messaging that states you get a refund in the 1st 30 Days and it DOES NOT State you have to do the 1st 7 days consecutively to qualify. I did the 1st 6 days and then was in treatment all day on the 7th day and there is no way I could have, even if I had known this was "the rules", which I did not. It took this dialogue through 3 emails to get a refund. Getting caught and proving the lies is not keeping your word. Writing a reply acting as if you did the right thing only is making yourself dig a deeper hole. On Sunday, September 13, 2026 at 06:20:32 AM CDT, Neurotoned Support support @ neurotoned.com wrote: Hi Misty, Thank you for explaining your experience so clearly. I can confirm that your Yearly membership has already been cancelled, so there will be no future renewal charge. I’ve also reviewed your refund request. Our current membership guarantee requires the first week of the 30-Day plan to have been completed within the 30-day period. Your account currently shows the introductory session completed, but the Week 1 section itself has not been completed, so the membership doesn’t meet the standard refund criteria. I’ve also documented the issues you raised around mobile playback, navigation, small text and repeated rating prompts, as that feedback is important for our team. With warmth, Christian Client Care Specialist Personal care for every step of your wellness journey

This is not a good fit and it’s not what I thought it would be. I have asked a few times for my money back because it was said that if you are unhappy for any reason, you can get your money back and I have not heard back from anyone. I am a little disappointed. I’ve gotten more out of free seminars. This is just not for me.

This program has a lot of resources, but unfortunately there isn't much assistance or accessibility. While it's a great toolbox of different regulating techniques, some videos cover multiple techniques and the notes don't always describe them completely. I am pretty saavy around what triggers me, and will avoid serious triggers if warned, but I still had an issue that was made worse because one of the videos just calls it a "meditation" when that specific meditation is known to cause disassociation. I mentioned this to the team and nothing has been done to include even a description of the technique in the notes so that people could self-select to pause the video before that segment or skip it if they struggle with disassociation. Since upgrading their platform, none of the videos have subtitles making the platform completely inaccessible for me and anyone else that needs subtitles. I normally wouldn't include this stuff but the platform has emailed me several robomessages asking me to leave a review, so, here you are.

I am in Day 2 of the Vagus Nerve course which was advertised for 16 Euro and promised in 4 weeks to settle your System with easy and practical exercises taking only 10 min per day. What you get is endless lectures about the negative impacts of a disregulated nervous system and numerous advertisements which courses to take to alleviate your problems, of course all for extra money. I haven't found any of the exercises yet and am getting tired to wade through just another lecture in the hope that somewhere some real exercises to calm down my nervous system will pop up. If you want my honest opinion this is a scam, don't fall for it!

They promise a lot and deliver less than the basics. After all the emails to welcome you, you are left high and dry, with the app bombarding you with more ads, when you are simply trying to access what you purchased. Warning - exploitation of the vulnerable trying to help themselves. I want a refund