rick O.
United will not cover addiction…
United will not cover addiction treatment 100% like they say they would. I have contacted the attorney generals office. Let's see what happens.
UnitedHealthcare is dedicated to helping people nationwide live healthier lives by simplifying the health care experience, meeting consumer health and wellness needs, and sustaining trusted relationships with care providers. The company offers the full...
UnitedHealthcare (uhc.com) has 751 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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751 approved reviews, newest moderated first
rick O.
United will not cover addiction treatment 100% like they say they would. I have contacted the attorney generals office. Let's see what happens.
Celly L.
Just turned down a job with AAA because they offer the HORRIFIC UHC. What a bummer...wanted this job, but I can't switch my entire medical team or my approved medications. (Have lifetime autorizations at BCBS & Aetna.) UHC is not accepted by my doctors/specialists and they accept dozens of insurers. THAT says a lot. ●Had UHC in the past. They denied infusions that I needed AND denied a necessary surgery. That caused a severe delay in my healthcare NEEDS leading to 5 ER visits, 2 emergency surgeries, and finally the surgery that UHC had cruelly denied. You know what? I should tell my present insurer to bill UHC for all of the health problems they caused by denying NECESSARY SURGERY. 🤬
Allen F.
My wife and I have had United Healthcare health insurance for about 8 years now no problems. We had a Health crisis a couple years ago in the cost was close to $500,000. We only had to pay a couple hundred.
Deborah C.
Run as fast as you can from UHC. They started a referral system which is suppose to be good for 6 months, and 3 months in they removed not one but two of my doctors from service. Doctors hate them because the paperwork tripled and they have to hire extra staff to work through it. The system was designed to deny deny deny coverage, so most of my expenses are out of pocket to see my current doctors since UHC has denied coverage. If you have any other options to get medical coverage from another company, then do it. Better yet, watch the MAHA movie and heal your body naturally without getting caught up in this scam of a company. At no time do they help you, causing serious delays and denial after denial for coverage. The only person you can talk to is in a call center in India or Pakistan, they speak minimal understandable English, and cannot answer basic questions. All designed to frustrate you even further and delay action. My Medicare agent even called her agent hotline and I was in a 3 way call, where a “customer service” rep for agents was rudely told by an rep with a Muslim name to “stop talking” not once but twice on a recorded line. This behavior is wrong on so many levels, but hopefully shows you that UHC is not interested in helping you on any level, they just want you to shut up so they can keep denying you what the doctors have requested.
Page L.
A company that only cares about profits. To get help with a problem you don't get a representative that barely speaks english. My doctor's office has spent over 30+ hours trying to get help. Don't become another statistic
John C.
Terrible customer service they hung up on me twice their transportation dept is awful they sent a car to take me to my eye doctor and took me to wrong address . Now I know why people change their health insurance cos this one is awful
Heather F.
UHC is the WORST health insurance i have ever had. If I had another option right now, i would take it. Have they never heard of a seronegative condition? They would rather their insured end up on disability than approve a treatment they previously responded to. We pay for health insurance so why are we repeatedly denied?! They send EOB in the wrong name. It’s absolutely ridiculous.
Brenda B.
They are terrible! It is ridiculous trying to use their app. Changing insurance immediately I’ve had enough of this bullshit.