UnitedHealthcareReviews of uhc.com

They just dropped Advanced Dental coverage for 2026 WITHOUT even notification, so I have dropped them!

Lousy insurance companyThey turned down half of my claims. And then when they turn down a claim these idiots have the nerve to send me a letter telling me how much I owe the hospital because they didn't pay it. aint none of their damn business How much I owe the hospital. That's between me and the hospital.

Once I received the Application it was completed and sent back. The Agent name was Janet Johnson, who was very helpful.However, I sent the package back via UPS. When I returned home I reviewed the documents, but to my shock, the return label that I was told would be included, had showed the person the info to sent to was ME! I rush back to UPS to retrieve the envelope. It was already gone. I tried calling UHC to explain the issue on Mon 12/1 and today. After explaining the situation to them, I was transferred to several different departments, 12 TIMES! I was hung up on 3 times. One call was obviously to someone working from home, because there was a baby screaming in the background. UHC needs to hire professionals, not people who think because they are working from home or in an atmosphere that they can treat customers with so much disrespect. The package came back today, but I will not use UHC if trying to resolve a problem they don't know the answer or will pass you off to someone can't help you anyway and then tried to transfer me back to the same department that who transferred me to in the first place. The last and final disrespect happened today and I went through almost two full days of getting no help or answers. I moved on to another company that took care of me in just 90 minutes. Your Customer Service Department need a complete turnover. Out of all the people I spoke to two were staying on the phone, but after they signed the c/s Representives didn't help at all.

Wife in abdominal pain.Dr suspects gall stones orders ct scan. Medicare pays UHC denies stating unnecessary test. They seem to have customer service people schooled in polite rudeness.

I had the standard Medicare which was wonderful! I could goto any doctor or hospital anywhere and everything was covered including every lab test I ever got. Then one year after seeing all the ads constantly running for seniors to switch to Medicare Advantage I finally decided I must be missing something. Wrong! As far as I'm United Health Care / AARP is nothing more than a scam a big portion of what the government allocated for your health care. You'll probably have a hard time finding a primary care physician and if you do the service will probably be terrible and if he has tests run you'll probably find the UHC didn't pay it and you'll get the bill later. There's no way I could have thought any company could be this bad. I. Just stay away from United Healthcare. My recommendation to you would be to keep the original avoid all of the Medicare advantage policies. I don't know that all are as bad as United Healthcare since I haven't tried each one individually, but I think the principal applies across the board.

Me and my wife are a very young couple that have started a family. When we started with them they said he would be absolutely free for the first year of his life and when he was born they told us that it would raise our already expensive cost up another $300 a month. So we weren’t able to put him on that insurance. And then when my wife when to use it they told us that they had canceled it 4 months earlier. When we called back they said no we didn’t cancel it but they cover nothing and they still charge premiums. For the sake of your health and safety please stay away from these shady people!!! They have put me and my family into extreme danger just so they can make a buck. We are struggling to make ends meet and then companies like this come in to put the final nail in your coffin. Shut them down.

United healthcare had an bad experience recently been a member since November 1 had an upcoming plan changed i called and asked to cancel the plan change it wasn't ever canceled when I talked to an customer service rep first was told that they were gonna to rush the change and then was told that I could contact some sales agent of the customer service rep and resign up for my current plan i wanted to stay with then when I wouldn't do that my 2026 plan that was supposed to be active as of January 1 2026 was removed out of the system

I love my united health insurance and I dearly appreciate my agent David Simms. The man goes above and beyond to make sure you have everything you need and all questions answered!