UnitedHealthcareReviews of uhc.com

I cannot wait for the day my work switches to a different insurance plan. For the past year, I have had constant issues with getting my medications refilled, almost all of which are medically necessary. The real kicker is that they are not even expensive medications! One medication I have been on for 13 years, so I shouldn't be denied and my doctor shouldn't have to give a reason for me being on it. Clearly it's necessary if I've been on it for so long. I have never had this issue with any of my previous health insurances. UHC deserves all of the bad reviews they get.

Missed so many prescriptions and delayed. So many procedures in an effort, to deny valid insurance and physicians' recommendations. Manage by united healthcare. I am saddened by the killing of the ceo. That poor man lost much of his life and now has to spend eternity in hell.

I had UnitedHealthcare for the year of 2025. Some parts of it were good but one thing that they absolutely failed to do is keep their provider directory updated accordingly. I am now receiving denial claims due to UHC and their lack of responsibility. Do law abiding citizens a favor and update your directory accordingly. Don’t just say “this is updated regularly”—yeah, every 6 months! Maybe then you would be liked a little more so people wouldn’t get charged OOP for ridiculous reasons. Oh, and their customer service SUCKS ROYALLY..

STOP BEING ABUSIVE TO ELDERS,AN TAKING THERE MONEY ,TOOK AWAY OTC PRODUCTS,AND ALMOST DOUBLE MONTHLY PAYMENTS

It is a really bad place no customer service .

Trustpilot should offer a 0 selection. I called customer service (oxymoron), 5 times and was hoping to reaching American. Nope. The ability to reach someone that can speak clear english, and understand it, is basically impossible. Online chat isn't any better. And now UHC has added AI to the start of the call which is pathetic. I gave up. I'm reviewing for yesterday but this is the norm. With all of their negative reviews you would think they recognize they have issues. I wish our current administration would require American based companies to have their customer service in the United States.

If there was a zero I'd give that. Just effin horrible. We are at 12 phone calls and NOBODY there seems to have even the same answer as the previous customer"service" agent ... and all that is if you can understand them. JUST HORRIBLE ... HORRIBLE ... HORRIBLE

After I finished talking to their customer service representative I stayed on the phone to complete the survey as instructed at the beginning of the call but after waiting for about an hour their representative came back and told me that they are not allowed to hang up because they don’t want the customer doing the survey. Absolutely disgusted with United healthcare.