UnitedHealthcareReviews of uhc.com

My first prescription for a tier 1 drug, meaning " cheap, generic drug" (Gabapentin) 30 day supply was zero copay. The refill for same cost me $15. WTF! What a deceitful, crooked game UHC plays!

Just dealing with your customer service is a nightmare. I need to switch doctors 4 calls and a hour and half later I still no closer to having a doctor than I was before I made 4 calls

I want to thank UnitedHealthcare for the support you’ve given me over the years. They have always come through when I needed them, and the OTC benefit has truly helped me survive. It has made a real difference in my daily life, and I appreciate the care, consistency, and dignity they have provided.I live with many health issues, and throughout everything, UnitedHealthcare has always taken care of me. In all my years with them, they have only ever denied one claim — and that was due to a hospital billing error, not UHC. They have consistently supported me, and the OTC benefit has truly helped me survive. I appreciate UnitedHealthcare for being reliable, compassionate, and there when I needed them most.

Got denied for a implant in my back but the sorry company wants me to keep enduring injections in my spine I've had 20 got to get 8 more in a few days I'm tired of lining their pockets for inadequate service they do not care about anything but taking people's money I'm over this freaking crap I'm going to start writing letters to Congressmen something has to be done with crooked companies

TERRIBLE CUSTOMER SERVICE! Was at one time very good until they began to outsource. We all know the outsourced customer service experience. Lying, lack of knowledge, reluctant to pass the customer to a supervisor probably because they are failures at their job responsibilities. Been waiting days for my medication to be approved by UHC. Spent 4 hours on the phone and can't get a straight answer only it being reviewed and could take a week they said! One week for medicine that I needed 2 day's back which was prescribed by my Doctor. Keep in mind I have their top plan PPO. Been with UHC for 10 years. I'm at wits end with this horrible customer service. Will be dropping them once and for all when the Part B window becomes available. Run for your life if you're thinking of joining this health insurance company

I bought a pair of glasses. One week one earpiece fell off. I went to a local eye clinic and they put it back on. Two weeks later the other fell off. I complained an another pair was sent and I returned the defective pair. One week after receiving the new pair one earpiece fell off. Their glasses are of the poorest quality. Thus has never happened to me before.

Refuse to cover medically necessary meds. Cipays are astronomical. The WORST INSURANCE COMPANY TO EXIST.

I have been with United healthcare for roughly 10 years. I thought that the insurance was great but I am slowly beginning to realize that I was wrong!! I'm a diabetic and I am severely disabled. I not only have lost my dental coverage but I found out 2 days ago that the insulin I depend on has been taken off the coverage list and now I am left scrambling to find out what I can get until the end of this month!! Goodbye UHC I can't say that I will miss you and your phone centers who have people that no one can understand!!!!