UnitedHealthcareReviews of uhc.com

Awful experience. Long wait times only to speak with service reps.....that can barely speak English. And don't understand their products.

0 stars if it was a choice. Our group plan number changed and my wife and I are locked out of our online portal and app. I have been calling for help since Mar 2nd and have had zero resolve. We will be leaving them April 1st.

Called to ask simple question "do you have discounts for YMCA" Transferred 4 times!!!!!! Still didn't get an answer! Thank goodness I didn't have a big health problem! Obviously they only care about profits and not customer service. It's not a wonder why people are so angry about this company! I pay a ton for health insurance and my deductible is ridiculous. I only have this insurance to protect my assets, they do nothing for me!

They constantly lie, the website gives different information than the people you speak to on the phone. The people on the phone don't know what's going on and they give you bad information. The charges are never what they say they're going to be and they're much higher. They keep covering less and less and charging more and more.

I have severe congestive heart failure, they denied coverage of entresto and Farxiga. I'll probably have to change jobs and make sure the next job does not have united Healthcare.

Terrible experience and totally rude!

Actually I do not rate United Healthcare even a one star. I renewed my prescription coverage with them this year as last year was great. This year they drastically increased the cost of the drugs I received last year and did not bother to send me any documentation notifying me of that. When I ordered a drug I received last year on line it stated -0-. Then I received alert on my phone I had overdrawn my account as they had charged me an outrageous amount for one month's supply. I spent hours on the phone with them talking to different agents. Was told to send back medicine. I cancelled coverage and told they would not deduct any more premiums. They. have deducted 2 since them. This week called and was told had to fill out disenrollment forms. Never told this before. They have to be faxed and delivered to them. I assumed I was cancelled as I was no longer able to get on site to order medicine and have not done so this year except for the one medicine I returned. Most of the agents could barely speak English and the last one practically laughed at me. I guess they are really desperate for money to steal money from an old person's social security check.

I was just fired from working with this company for over 17 years!!! I DID MY JOB!!! I'm so hurt to be treated this way after working year by year to get a decent wage to be tossed aside like I didn't matter. It hurts!!!