Dexter H.
Quick and responsive.
Quick and responsive.. Can add more when I receive the cpap machine
A better tomorrow starts tonight.
Sleep Doctor (sleepdoctor.com) has 160 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Dexter H.
Quick and responsive.. Can add more when I receive the cpap machine
Cheryl
I needed a small travel cpap device fairly quickly due to the limited luggage capacity for a trip to New Zealand and Australia after Christmas. I was given great guidance and advise about a mini-CPAP. The sleep doctor was patient and very helpful/informative. I highly recommend the Sleep Doctor guidance and products. CPAP user for three years due to AFIB.
Response from Sleep DoctorDec 15, 2025
We’re so happy we could help! Thank you for sharing your experience, and we’re thrilled you found our guidance and products useful for your trip. Wishing you safe travels and restful sleep on your journey!
marc
My first mouthpiece wasn’t that comfortable. This most recent one was instantly so. I slept a full 7 hrs with it the first night; waking up a bit more rested than usual. My sleep apnea was barely on the chart, but my snoring was apparently off the chart! My wife said I didn’t snore at all with it in. Snoring often indicates sleep apnea, and that’s a silent killer. I’m a retired doc for what that’s worth. Just do it!
Response from Sleep DoctorDec 15, 2025
Thank you so much for sharing your experience! We’re thrilled to hear your new mouthpiece was comfortable right away and made such a noticeable difference for both your sleep and snoring. Your recommendation means a lot—restful sleep really is life-changing, and it’s great to hear firsthand from a retired doctor.
Denise H.
THE SLEEP DOCTOR IS THE LEADING EXPERT SLEEP SPECIALIST IN THE WORLD! I just signed up for one of his SLEEP OPTIMIZATION PROGRAMS - I believe he will be able to help me. No one else has. His Customer Service team is ABSOLUTELY EXCELLENT! I have NEVER GOTTEN SUCH GREAT HELP AND CUSTOMER SERVICE, and they are all so kind, such nice people, as well. He’s the man to go to that will help you heal any kind of sleep issues you are having. Before I signed up. Just 10 minutes ago, i saw almost all of Dr. Breus’ UTube videos. I am determined to follow all of his excellent suggestions, and get healed myself! Can’t wait to get started! Don’t hesitate. He also charges reasonable fees for his online classes. Don’t suffer and struggle any longer! Get help from THE SLEEP DOCTOR!
Response from Sleep DoctorDec 5, 2025
Denise, thank you so much for this incredible review! We’re truly honored by your trust and thrilled to hear how confident and supported you feel as you begin your Sleep Optimization Program. Our entire team are dedicated to helping people transform their sleep, and it means the world to hear that our guidance and customer care have made such a positive impact. We’re excited for you to get started and will be here every step of the way. Wishing you all the best on your journey toward better sleep!
MICHAEL A P.
I ordered my home sleep study and within a few days had my results and met with their team to review the results and determine the best equipment to meet my needs. On the procurement side it was great working with Ally on my new CPAP machine. She was very knowledgeable and ensured that I got the best price. I would recommend Sleep Doctors. Michael Patterson
Response from Sleep DoctorNov 21, 2025
Thank you so much for sharing your experience! We’re thrilled to hear the process was smooth for you and that Ally was able to help you get the right equipment at the best price. Your recommendation means a lot to us, and we’re so glad we could make your home sleep study and CPAP setup easy and efficient. Wishing you many restful nights ahead!
Gwen
I just got the device. So far, I called customer service for a question. After waiting for 15 minutes a voice message came on stating they will call me back. Then it was another 40 minutes for someone to call me back. The customer service representative tone was rude and inpatient. He didn’t seem interested in answering my questions. He should get another job. Next day, ready to set up. I had difficulty setting up. Cassandra, customer rep, was very helpful. She tried for awhile to set up. Problem: device was registered to someone else and sent to another customer. I had someone else’s device. A representative called and stated that sometimes device gets sent to wrong person. She will be sending me a new one. I did get the sleep test and consultation went well. In summary : All of their customer service reps were helpful and nice except one, wait times could be improved, and rechecking scanning before sending out.
Response from Sleep DoctorNov 24, 2025
Thank you for sharing your experience. We’re very sorry for the inconvenience and confusion you encountered. It appears there may be a mix-up with the names mentioned, as we don’t have anyone on our team named Cassandra, Frank, or Gwen. We are truly so sorry, it appears the registration issue was caused by a rare scanning error. While uncommon, it can happen. As soon as we connected with you on the 14th and identified the problem, we immediately reissued a new test to prevent any delay in your care. As of this morning, we’ve confirmed your data has been received and is currently being processed. Please allow 1–2 business days for interpretation. We appreciate your patience and remain committed to supporting you throughout the remainder of your testing process.
Grant W.
I recently completed the Sleep Doctor at-home sleep apnea study and was extremely satisfied with the entire experience. The process was simple, professional, and stress-free from start to finish. The final appointment with the doctor was warm, informative, and focused on my long-term well-being. My results were quickly forwarded to my primary care physician just as I had hoped, ensuring smooth continuity of care. I felt genuinely cared for throughout the process and appreciated the clear communication at every step. I would highly recommend Sleep Doctor to friends and family seeking a convenient, professional, and compassionate approach to sleep health.
Response from Sleep DoctorNov 21, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that the process was simple, professional, and stress-free, and that your results were delivered seamlessly to your primary care provider. Our team takes pride in providing compassionate care and clear communication every step of the way, and it’s wonderful to know you felt supported. We truly appreciate your recommendation and are so glad we could assist you on your journey to better sleep!
Kimberly B.
They gave me a machine that was too strong. I’ve asked them several times to exchange it, but they refuse. They gave me two masks that never created a suction around my face, and I was unable to use them because of the flimsy material. They are now refusing to refund my money and telling me that I have to have a store credit even though I’ve never used the machine more than one hour.
Response from Sleep DoctorNov 18, 2025
Hi Kim, Thank you for sharing your feedback. We are so sorry for any frustrations you've experienced. At the time of your review, we were actively working with you to resolve the concerns you raised. We’re happy to confirm that your returned equipment has been received, your replacement has been issued, and your refund for the difference in the cost of the machines has been processed. We truly appreciate your patience throughout this process and are glad we could assist in ensuring you received the equipment that works best for your needs.