A better tomorrow starts tonight.
Sleep Doctor (sleepdoctor.com) has 160 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Amber McLaughlin G.
When it came time to buy supplies, Sleep Doctor was very quick in giving me a quote for what I needed as well as knowing what equipment I needed. However, their pricing was 3x the cost of the same appliance from Amazon.
Andrew
Sweet Jesus the AI bot will not leave me alone. It calls me 5 times a day ; I had to block the number. Corporate if you are listening please fix your harassing ai bot
Response from Sleep DoctorFeb 20, 2026
We’re so sorry about that — our AI assistant was definitely a bit over-eager, and we understand how frustrating that must have been. The system is still learning, and we’ve since addressed the issue to prevent continued calls. That said, we truly apologize for the inconvenience and appreciate you bringing it to our attention. Thank you for your patience as we continue improving the experience.
Eric H.
I've spoken with 2 customer service associates, and they were BOTH extremely great!! They answered all my questions and were both very friendly and knowledgeable. The only feedback I have is about the multiple calls I rec'd on 1/16 from the AI assistant Ashley. I didn't answer the 1st call, but did answer the 2nd one, and answered the questions. However, I rec'd 2 more calls later, and it was the same message on all 4 calls
Response from Sleep DoctorFeb 20, 2026
Thank you for your detailed feedback! We’re so glad to hear our customer service team was helpful, friendly, and knowledgeable — we’ll be sure to share your kind words with them. We also sincerely apologize for the repeated calls from our AI assistant, Ashley. She was a bit over-eager while learning, and we’ve taken steps to ensure this doesn’t shouldn't happen again. We truly appreciate your patience and understanding!
nancy
I had a few questions, and even though it was during the holidays, staff made it clear that they wanted to help me and they did.
Response from Sleep DoctorFeb 20, 2026
Thank you for sharing your experience! We’re glad our team was able to assist you, even during the busy holiday season. We’re always happy to help and appreciate your trust in Sleep Doctor!
chaz M.
Prompt reply to my inquiry about what they provide and follow-up questions. Professional and polite. I have had a very positive experience with Sleep Dictor and expect others will as well
Response from Sleep DoctorFeb 20, 2026
Thank you so much for your thoughtful review! We’re glad you had a positive experience and that our team could provide prompt and helpful answers. We appreciate your trust and hope others find the same value in Sleep Doctor — we’re always here to support anyone on their journey to better sleep!
Julie B.
After I began waking myself gasping for air, I decided it was time for a sleep study to search for answers. I researched and found great reviews for Sleep Doctor. I completed the intake and ordered the test. The shipping was free and fast. The test was simple to set up and the instructions were easy to understand. My results were ready within 24 hours, and I had a consult with a Sleep Doctor physician within days. He reviewed my results thoroughly so that they were easy to understand, answered my questions, and put my worries at ease. He recommended a treatment plan to follow, which I have chosen to follow, and am just waiting on the products to be delivered. I am so glad I took that initial step of contacting Sleep Doctor on my journey to better sleep and hopefully a better quality of life. It has been an awesome experience so far, and I look forward to continuing to working with them throughout this journey to better sleep. I’ve even ordered a test for my husband. I cannot give enough compliments to express my appreciation! I highly recommend Sleep Doctor!
Response from Sleep DoctorFeb 20, 2026
Thank you so much for sharing your experience. We’re truly glad you decided to take that first step — waking up gasping for air can be scary, and we’re honored you trusted us to be part of your journey toward better sleep. It’s wonderful to hear that the process felt smooth, from fast shipping to clear instructions and a thorough physician consult. Our team works hard to make sure results are easy to understand and that every patient feels supported and at ease, so your feedback means a great deal to us. We’re excited to continue supporting you as you begin treatment, and we’re grateful for your recommendation — and for trusting us with your husband’s care as well. Thank you again for your kind words and confidence in our team.
Elizabeth F.
Very helpful and positive customer service. Looking forward to getting my machine and getting better rest.
Response from Sleep DoctorFeb 20, 2026
Thank you for your kind words! We’re so glad we could help and can’t wait for you to start your journey to better sleep. Thanks for choosing Sleep Doctor and we’re here for you every step of the way!
Daniel
Easy to schedule. Easy to do test. Quick response and recommendations for equipment.
Response from Sleep DoctorFeb 20, 2026
Thank you for sharing your experience! We’re glad to hear the test and scheduling process were smooth, and that our recommendations were helpful. We’re always here to make the process as easy as possible!
