SihooofficeReviews of sihoooffice.com

J'ai commandé une chaise Sihoo M18, très contente de faire cette commande car je souffre de maux de dos. Après avoir payé 179€, le montant a été débité de mon compte, mais je n'ai reçu aucune mise à jour par email sur l'état de ma commande. Je ne sais pas si elle est en cours de préparation ou expédiée, et j'attends toujours des nouvelles. J'ai essayé de les contacter, mais je n'ai pas encore reçu de réponse, ce qui m'inquiète. Le vrai souci, c'est que j'ai vraiment besoin de cette chaise au plus vite à cause de mes douleurs dorsales, et cette attente prolongée me stresse. J'ai peur que les délais de livraison prenne un mois ou plus.

I'd like to share my recent experience with Sihoo Office. I purchased the S100 Chair, but encountered some issues with the delivery. However, when I reached out to customer service, they were extremely helpful and provided all the answers I needed. They resend me another chair without any problem. I was particularly impressed by their kindness and the quick response time. As for the chair itself, it’s very comfortable. I spend around 8 hours a day sitting in it and I haven't experienced any back pain during this period. I highly recommend Sihoo!

The warranty was fulfilled, and the replacement part was promptly sent as soon as it was in stock. Communication was also excellent, with no issues.

Two and a half years ago, I purchased a SIHOO Recliner Computer Office Chair (the one with the separate head rest and retractable foot rest.) I recently noticed one of the arm rests was cracking and contacted SIHOO customer support. After sending them pictures of the wear-and-tear, they shipped me a replacement arm rest promptly and I was able to swap in the new one easily.

Terrible customer service. Mark Allan is incompetent in doing his job as a Sihoo Australia sales rep. I specifically asked for my order to be adjusted and Mark didn't bother to communicate this with the warehouse. I intend to raise this with fair trading.

Livraison rapide, avec un service client réactif et efficace. Le montage se fait facilement (avec tuto visible également en vidéo). Une fois monté le siège est très confortable et parfait pour de longues heures de travail. Je recommande ce produit et cette marque.

I purchased a chair that I had some small issues with but the customer service turned out to be brilliant and fully replaced my chair after answering some questions about the situation. I'm very grateful at their speedy response to my requests and to the customer service overall, although the original product was not perfect, I can gladly give this company 5 stars based on how they handled the situation after I approached them about the issues I had with the original product.

Hi, Little return of experience regarding my last purchase on Sihoo office. I bought a C300 Chair recently and I had issues regarding the Delivery. I contacted the customer service and they have been very helpfull with my problem, giving me all the answer I needed ! I really appreciated their kindness and the very Quick response Time ! I really recommand SIHOO. Alex