Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
sihoooffice.com
Website
sihoooffice.com
Category
Office Space & Supplies
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I am writing today 29 september, the chair has broken in the back while I was working on my desk. Looks like the soft part has yielded.
I bought the chair in September 2023 through amazon and barely used it until this year (I moved back to my home country).
I have been using the chair daily for 7 months and making a normal use of it.
The guarantee is of 3 years and it broke just now, about 1 week after the guarantee ended.
I would greatly appreciate any solution regarding this matter, I have enjoyed the chair so far but I am quite disappointed that this just happened.
WO
Walter Oldoni (.
I bought an M59AS directly from their…
I bought an M59AS directly from their website. I’m 1.83 m tall and weigh 85 kg, so apparently I’ve accidentally exceeded the design specifications for the average human being.
Let’s start with the seat height. To get my knees anywhere near a 90° angle, I have to raise the chair almost all the way up. Problem solved — except that after about an hour my knees start hurting badly. Ergonomics, apparently, is a game of choosing which body part you’d like to sacrifice first.
The backrest is another interesting design choice. It locks in exactly one position: perfectly upright. Want to recline a little and lock it there? Absolutely not. Freedom is overrated.
There is supposedly some way to adjust the backrest tension, but discovering how is left as an intellectual challenge for the customer. The included instructions explain how to assemble the chair and then apparently assume that operating it should be self-evident.
The mesh seat is impressively hard. If the goal was to reproduce the comfort of sitting on a park bench while technically using fabric, mission accomplished.
The lumbar support works reasonably well, provided you sit perfectly upright like you’re posing for a passport photo.
And then we get to the masterpiece: the armrests. They are so short that actually resting your elbows on them requires moving your entire upper body right up against the desk. I assume they were designed mainly for people with unusually short forearms.
To be fair, there are positives. The materials feel solid, assembly is genuinely easy, and delivery was fast and precise.
Unfortunately, none of that makes the chair comfortable.
So, after spending around €200, I’ve ended up with a very well-built, very efficiently delivered device for making me appreciate my previous chair.
Maybe the more expensive models are better. The M59AS, however, is one I would happily recommend avoiding.
DJ
Daniel J.
Disappointing product
Order process and delivery was smooth and fast, absolutely no complaints what so ever. The chair however is less to be desired... I play guitar, write and record music, decided I would upgrade from my £60 Wayfair special with fold up arm rests I've had for the past 6 years. Heard good things about Sihoo so took the plunge... The chair I ordered was the B100 pro, and as a 6 foot 75kg lean spring bean, I can confirm this chair is absolutely not ergonomic in the slightest and is probably one of the most uncomfortable office chairs I have ever sat on! The seat and back of the chair are both far too narrow, so much so that when the arm rests are folded up they both dig into my triceps making it very uncomfortable. Only giving two stars because the service thus far has been great, however the product is seriously disappointing and for £200 is absolutely absurd. Anyone over 5'6 need not apply on this one, and if you have shoulders I would think twice!
TN
tom N.
They will spam you after purchase
Chair is okay, quality is average at best.
Reason for the 2-star is since purchasing from website i am spammed with text messages and emails to buy a chair.. like I just bought a chair, leave me alone. Dont force me to give you my personal contact details, then take advantage of that and spam me with advertisements for something that I had already purchased from you? How tf does that marketing make sense.
Response from SihooofficeJun 18, 2026
Dear Tom,
We apologize for any inconvenience caused.
We have distributors in Australia, and we are unsure if you were troubled by a marketing email sent by them.
If you require further assistance, our official team would be happy to help. Please feel free to email [email protected] if you have any questions.
Have a wonderful day.
Best regards,
SIHOO Support Team
DA
Dan
Bought the m57 online which was a…
Bought the m57 online which was a mistake because the moment i sat in it i realised it wasnt comfortable for my height.
Asked if i could return it and was told i would have to pay the freight costs (which is fair enough), but then they would also deduct 30% of the price as a "restocking fee".. so if i return it i probably lose 50% of my money. Will try to sell it on facebook instead.
CH
Chris
Poor delivery and customer service
Customer service are typically fast to respond, but even though they promise 5-7 days, mine took over 2 weeks to deliver!! Ridiculous! No compensation made. The M57 is alright, not as comfy as my $150 Kogan ergonomic chair. But it does feel more sturdy
FG
Francois G.
Lieferung ging schnell
Lieferung ging schnell.
Die Rücksendung allerdings nicht.
Am 29.1.26 habe ich die Bestellung widerrufen und um ein Rücksendeetikett gebeten. Bis heute habe ich 11 Mails geschrieben und werde immer wieder von Remi vertröstet.
NA
NAW
stoel was niet voor mij, maar de service is min
Ik had de M18 gekocht en bleek niet voor mij te zijn, de verpakking was niet al te netjes in de doos gelegd. uiteindelijk gemaild om terug te sturen en dan 3 keer proberen ze mij om te kopen met een bedrag om zo de stoel te houden en niet terug te hoeven sturen. meerdere keren heen en weer mailen om te zeggen dat ik het gewoon wil terug sturen en mijn geld wil uiteindelijk wel terug kunnen sturen en mijn geld terug gekregen. Je omkopen zodat je de stoel houdt is geen goeie service, als ik het niet wil hebben dan wil ik het niet hebben.
Response from SihooofficeJul 15, 2025
Dear customer,
We appreciate you taking the time to share your feedback with us regarding your recent shopping experience.
We sincerely apologize that the M18 chair didn't meet your expectations. As for the challenges you faced with our return process, we understand that a smooth return experience is crucial for our customers, and I am truly sorry for any frustration caused by the lack of active communication. Please be assured that we respect every choice and your return request can be processed without any issues. We hope our customers feel right at home with our friendly.
We truly value your feedback and want to assure you that we are committed to providing a better shopping experience for all our customers. If you need more help, please kindly contact us at [email protected]. We will do our best to address any issues and make improvements where necessary.
Sincerely,
Sihoo Customer Service Team