Witiko U.
Great customer support
Great customer support. Remi was extremely helpful and kind throughout the whole process. Thank you!
Sihoo Ergonomic Chairs | Sit Well, Think Better.Sihoo produces cutting-edge ergonomic chairs designed to enhance your well-being, boost your productivity at work, and unleash your creative potential.
Sihoooffice (sihoooffice.com) has 639 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Witiko U.
Great customer support. Remi was extremely helpful and kind throughout the whole process. Thank you!
Louie
I recently purchased the Sihoo Doro C300 chair, and I am beyond impressed with both the product and their exceptional customer service. The chair itself offers incredible comfort and ergonomic support, but what really stands out is Sihoo's commitment to customer satisfaction. Their warranty and support are top-notch, providing peace of mind with a generous warranty period. When I had a minor issue, their customer service team responded promptly, professionally, and resolved it with ease. It's rare to find such dedication to quality and customer care. Sihoo has definitely earned my trust!
nishit P.
Excellent customer service Provided replacement parts asap. Thanks!
Ryan M.
Great Chair, Great Customer Service, Chair is super comfortable and i had a rip in the headmesh reached out and they sent me a brand new one no questions asked within a couple day. Definitely one of the best chairs ive ever used.
tle
Great after sale service.
Orny B.
We Got a Sihoo Doro S100 Ergonomic Office Chair with Dual Dynamic Lumbar Support on April 6, great chair. On September 11, I emailed Customer support with a problem, my chair was inclination was not working correctly, the service I got is fantastic, Yan help thru the whole process f getting a replacement part and getting it shipped, I got he part yesterday, Thank you YAN. I do highly recommend this Company.
Rui C.
It was a great service that SIHOO provided me. They arranged a replacement pickup for my S100 after 1month passed and replaced my chair with a new one. Customer service is great, they always reply and do their best efforts to help Totally recommended.
NS
commande faite le 17-08-2024. bien évidement payée par carte bleu. 30 jours après, aucun mail, aucune indication, aucune réponse à mes 5- 6 mails + multiples Chat sans réponse ! je ne sais pas quoi faire. Commande Date Statut paiement Statut envoi Total SIHOO39111 17 août 2024 Payée Non traitée €599,98
Response from SihooofficeSep 20, 2024
Bonjour NS, Merci d'avoir pris le temps de partager votre expérience. Nous sommes sincèrement désolés pour l'inquiétude et l'inconvénient que vous rencontrez avec votre commande. Ce n'est absolument pas le service que nous souhaitons offrir à nos clients, et nous comprenons à quel point cela doit être frustrant. Nous souhaitons vous rassurer que nous prenons en charge votre situation en priorité. Nous avons immédiatement escaladé votre commande SIHOO39111 auprès de notre équipe logistique pour comprendre pourquoi elle n'a pas été traitée dans les délais. Nous vous enverrons une mise à jour dès que possible. En attendant, pourriez-vous s'il vous plaît nous confirmer les détails de votre commande par message privé ou par email à [email protected] afin que nous puissions vérifier toutes les informations et résoudre la situation dans les plus brefs délais ? Nous vous remercions encore pour votre patience et espérons pouvoir rectifier cela rapidement. Bien cordialement, L'Équipe Sihoo