PRIMALSYour one-stop shop to live toxin-free! Everything you need to make your daily routine toxin non-toxic including plastic-free toothbrushes, fluoride-free toothpaste, filtered showerheads & more!We also offer a customer satisfaction guarantee, phone calling support 7 days a week 9 AM - 5 PM EST and 24/7 email customer support! If you ever have an issue with your order, not to worry - simply reach out to us and we will make it right, fast!
PRIMALS (primals.shop) has 266 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Ally M.
Love that it meets our family's need with natural things to prevent high EMFs, mold residue, and microplastics from getting into our gums.
Response from PRIMALSOct 10, 2026
It’s wonderful to hear that PRIMALS fits your family’s needs and supports your preference for more natural everyday products. We truly appreciate your trust in our brand and your support for our mission!
Carly T.
I love my toothbrush and tooth paste already. Especially since it’s lower EMF. That’s big for me. I’m hoping to see Primals create cover on the tooth brush head as well as as if there’s a Travel case anytime in the future. I travel a lot and also just keeping toothbrush in the bathroom it’s best to keep it as clean as possible! Many thanks - Carly
Response from PRIMALSOct 10, 2026
Carly, we’re so glad you’re loving your toothbrush and toothpaste tablets! We really appreciate your suggestions for a protective brush head cover and travel case, especially for those who travel frequently. We’ll be sure to pass your feedback along to our product development team. Thank you for being part of the PRIMALS community!
Netz
I'll be 71 in 3 months, my only regret is I didn't start Primals the day Lauryn came to the marketplace. Shampoo, Body Wash, Body Lotion and the new Tallow Face Cream ✨️EXTRAORDINARY Customer Service and World Class Transformative Products!🐯
Response from PRIMALSOct 10, 2026
What a wonderful review! It’s fantastic to hear how much you’re enjoying the shampoo, body wash, body lotion, and Tallow Face Cream. Your kind words about Lauryn and our products truly mean a lot, and we’re grateful to have you as part of the PRIMALS community!
Fred
Great comms throughout, build quality seems great, packaging is premium and product is really solid! Love!
Response from PRIMALSOct 10, 2026
It’s fantastic to hear that you’re impressed with the product quality, premium packaging, and communication throughout your experience! Your enthusiasm and support mean so much to the PRIMALS team.
Dylan
Incredible customer service. Solid products, really happy about everything. Horse hair toothbrush has been fantastic.
Response from PRIMALSOct 9, 2026
Appreciate you sharing this! So good to hear the horse hair toothbrush has been fantastic and that you’re happy with everything. Thanks for choosing PRIMALS 😊
Cody G.
The customer service team is awesome! Shout out to Lauryn at Primals. I love their products and absolutely will continue to buy them.
Response from PRIMALSOct 7, 2026
Hearing such wonderful feedback about Lauryn and our Customer Service team means a lot to us! We’re so glad you’re loving the products and plan to keep choosing PRIMALS. Your continued support is truly appreciated!
Travis F.
I’ve never had customer service this responsive and helpful in such a timely manner. Primals products are high quality along with their support.
Response from PRIMALSOct 7, 2026
Your kind words mean so much to our team! It’s wonderful to hear that you’ve had such a responsive and helpful experience with both our products and Customer Service. We truly appreciate your support! Our Customer Service team is always here if you ever need us.
Renata Kaye S.
I recently ordered the electric toothbrush. I love how it work. I had a small problem with a head. Lauryn from customer service was amazing. She was responsive and professional and took care of me quickly. So excited to try more of Primal’s products!
Response from PRIMALSOct 7, 2026
Hearing that you’re loving your electric toothbrush and had such a great experience with Lauryn is wonderful! We’re glad she was able to resolve the issue quickly and professionally. We truly appreciate your support and look forward to having you try more PRIMALS products!
