PRIMALSReviews of primals.shop

Response from PRIMALSSep 8, 2026

This is great to read, thank you. Keeping your existing handle and just swapping the heads is the easiest way into natural bristle, so glad that's working out for you. And reducing microplastic exposure where you can is exactly the goal. Whenever you're ready for the base, we'll be around. Thanks for the kind words

Response from PRIMALSSep 8, 2026

Appreciate this! Great to hear we've made the list, and looking forward to having you back

Response from PRIMALSSep 8, 2026

Love to hear it, thank you!!!

Response from PRIMALSSep 8, 2026

Thanks so much for this! That's a proper haul, and great to hear the whole family's covered now. Every swap adds up, so glad it's all working out for you

Response from PRIMALSSep 8, 2026

Thanks so much for this, it's a lovely one to read. Glue-Free! and the low EMF are the two things we spent the longest getting right, so it means a lot that you noticed both. Sounds like we're after exactly the same things. Really glad it's living up to what you were hoping for

Response from PRIMALSSep 8, 2026

Thanks for this! Ordering mistakes happen all the time, so never hesitate to reach out. Really glad it's all working out

Response from PRIMALSSep 8, 2026

Appreciate this! Fast, friendly replies are what we aim for, and it's great to know that's how it's coming across

Response from PRIMALSSep 19, 2026

We’re sorry for the delay with your recent order and understand your frustration, especially after previously bringing the labeling concern to our attention. We take feedback like this seriously and appreciate you taking the time to point it out again. We’re continuing to review our packaging and fulfillment processes to improve the customer experience. Our Customer Service is open 24 Hours.