neakasa.comNeakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.
neakasa.com (neakasa.com) has 205 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Home Goods Stores · california, California
Excellent
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205 approved reviews, newest moderated first
Susan G.
Have saved a ton of money grooming our four Chihuahuas with this Neabot Pet Grooming Clipper with vacuum. It is easy to use. Plus results are better than what our groomer charges $75 for! I really like that the attached vacuum whisks away the cut hair before it can make a mess. Buy it - you will not be sorry!
Gilles
J'ai un Neakasa P2 Pro dont je suis enchanté. C'est pratique efficace et le toilettage de mes chiens est grandement facilité. Le service après-vente est très réactif et assure un suivi très professionnel. Je recommande vivement.
LS D.
I received the m1 as a gift, and after a few weeks of use, the robot started to flag a consistent technical error. The neakasa support team has been very helpful and solution oriented, giving me options for how best to fix my robot. The issue still persists, but the support team is actively working to repair or replace it.
K E.
Bin mega begeistert von dem tollen Kundenservice und der schnellen Lösung bei Anfragen oder Problemem. Die M1 funktioniert einwandfrei und wird von unseren 2 Fellnasen super angenommen. Die Streutrommel wische ich täglich feucht aus (dort wo kein Steu liegt) und reinige sie gründlich 1 bis 2x im Monat. Aus diesem Grund habe ich mir eine 2. Streutrommel bestellt, damit die Fellnasen nicht auf das saubere Klo warten müssen (die Trocknung kann schon etwas Zeit in Anspruch nehmen)
Karolina Joanna M.
I have two big Goldendoodles, so I’ve tried more grooming tools than I care to admit, and the Neakasa S1 Pro has been one of my favorites. With two fluffy dogs, grooming at home is basically a full-time side job, but this system makes it so much easier and a lot less messy. I use it regularly, and it has held up really well for us. Recently, I needed a replacement clipper head and couldn’t find the part online, so I contacted Neakasa support. Serena was wonderful. She responded quickly, sent me a photo to make sure we were talking about the exact part I needed, and made the whole process very easy. It’s one thing to love a product, but it’s even better when the customer service behind it is just as good. Very happy with both.
Isa C.
J’ai 5 Maine Coon et ils rentrent dedans avec beaucoup de facilité et de place, le plus gros qui n’a que 2 ans fait 7 kg et il a de la place , par apport à d’autres déjà testées celle ci est ouverte et niveau entretien c’est hyper facile. J’ai également 6 chatons et ils y vont tous aussi. Ils préfèrent celle ci aux bacs à litière traditionnelle. J’aime l’option Chaton sur l’application. Je ne regrette absolument pas mon achat et une deuxième va être commandée. Le SAV en cas de question est également très réactif et ça, c’est un plus qu’il est important de préciser. Merci
Carla Den N.
Does good service still exist? Yes! If you have questions or need advice the support team will help you accordingly. Still happy with the litterbox too.
Dirk D.
Just a while ago one of our Neakasa M1 letterboxes broke. I had to do some cleaning and checks but I could not resolve the problems with the doors above the waste tray. After sending some more info to Serena, she send us a new Neakasa litterbox. What a great service! Thank you Serena!