neakasa.com Reviews | Read Customer Reviews of neakasa.com

neakasa.com Reviews | Read Customer Reviews of neakasa.com

neakasa.com reviews

205 approved reviews, newest moderated first

Miss D.
Mar 3, 2024
Scam website
UPDATE: finally got a reply after over 2 years! I think that speaks for itself! You can't click on terms and conditions on their website at the bottom of the page nor can you click on returns and refunds. The only thing that works is the order button All reviews clearing fake
Response from neakasa.comJul 25, 2025
Hi, We’re sorry to hear about your concerns. Our official website does include working pages for Terms & Conditions as well as Returns & Refunds, and many customers successfully access them every day. It is possible there was a temporary loading issue, browser issue, or confusion with a non-official website. We would also like to clarify that all reviews on our official channels come from real customer experiences, and we take customer feedback very seriously. If you experienced any issue while browsing our website, please feel free to contact our official support team directly and we will be happy to assist you. Official website: https://neakasa.com/ Best regards, Neakasa Team
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Michelle Romaine P.
Dec 5, 2023
This company totally scammed me out of…
This company totally scammed me out of the crayola magic pen. Color insect, some health power and health supplement is taking money out of my bank account. Now
Response from neakasa.comJul 25, 2025
Hi, We’re sorry to hear about your experience. After reviewing your comment, it appears that the order you mentioned (magic paint products and related charges) is not associated with Neakasa or our official store. Neakasa is a pet care brand specializing in products such as automatic litter boxes and grooming devices, and we only sell physical pet-related products through our official website: https://neakasa.com/ We are not affiliated with the products or charges you mentioned. We recommend contacting your bank or payment provider to investigate and dispute the transaction. Best regards, Neakasa Team
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Jmr
Nov 24, 2023
Scam Site
Two charges to my account back to back Reached out to customer service and was told that the order didn't go to them Then who are they?! Do not order from this place
Response from neakasa.comJul 25, 2025
Hi, We’re sorry to hear about your experience. After reviewing your comment, it appears this issue is not related to Neakasa or our official store. Neakasa is a pet care brand specializing in products such as automatic litter boxes and grooming devices, and we only sell through our official website: https://neakasa.com/ We are not affiliated with the charges or seller you mentioned. We recommend contacting your bank or payment provider to review and dispute the transaction, as they can best assist with identifying the merchant behind the charges. If you have any concerns about an order placed directly with us, please feel free to contact our support team—we’re happy to help. Best regards, Neakasa Team
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Trevor M.
Oct 7, 2023
The staff uses their personal accounts…
The staff uses their personal accounts to attack customers that as legitimate questions on Facebook. The also they gaslight people who suspect it's a scam. They claim the e been live for years but just atarted
Response from neakasa.comJul 25, 2025
Hi, We’re sorry to hear about your experience and appreciate you sharing your concerns. After reviewing your comment, this is not related to Neakasa or our official store. Neakasa is a pet care brand specializing in products such as automatic litter boxes and grooming devices, and we only operate through our official website: https://neakasa.com/ We do not manage or participate in the social media activities or accounts you mentioned, and we are not affiliated with those claims. If you believe you have encountered misleading or fraudulent activity online, we recommend reporting it to the relevant platform (e.g., Facebook) and contacting your payment provider for assistance. If you have any concerns regarding an order placed directly with us, please feel free to contact our support team—we’re here to help. Best regards, Neakasa Team
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Lora K.
Sep 6, 2023
Extra blades on hand now! 😊
I was able to order replacement parts to have on hand as needed. And they arrived a day or two early!
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