MyzoneReviews of myzone.org

Response from MyzoneJul 2, 2026

Hi Angelica, Thank you so much for your wonderful review! 💙 We are incredibly grateful for your loyalty over the years and are thrilled to hear that Myzone has continued to be a valuable part of your fitness journey. It is great to know you have enjoyed features like the live gym screens, the reward system, visuals, and tracking your progress. Hearing that you tried another device but chose to come back to Myzone means a lot to us, and we are especially pleased that the durability has stood the test of time. Thank you for being such a valued member of the Myzone community. We are excited to continue supporting you on your fitness journey! 💪 - The Myzone Customer Care Team

Response from MyzoneJul 1, 2026

Hi Steven, Thank you so much for your wonderful review! We are delighted to hear that you are finding Myzone easy to use, accurate, and a valuable asset to your training. It's also great to know that you have had a positive experience with our customer service team. We always strive to provide prompt support and resolve any issues as quickly as possible, so your kind words mean a lot to us. Thank you for being part of the Myzone community, and we wish you continued success with your training! 💙 - The Myzone Customer Care Team

Response from MyzoneJul 1, 2026

Hi Kia, We are so sorry to hear that you have had this experience. We understand how frustrating it is lose workouts after putting in the effort, and we sincerely apologise for the inconvenience. This certainly isn't the experience we want for our users, and we would love the opportunity to help troubleshoot the issue with your device. Our support team is always happy to investigate problems like this and work with you to get things working as they should. I have requested some contact details from you via Trustpilot so that our support team can reach out directly and help get you back on track as quickly as possible. We hope to hear from you soon so we can get this resolved for you. - The Myzone Customer Care Team

Response from MyzoneJun 30, 2026

Hi S UKA, Thank you so much for your fantastic review! We are thrilled to hear Myzone is helping to keep you motivated and that you are smashing those workouts. Burning 800–1000 calories is an incredible achievement! 💪 Congratulations on working towards Bronze Status. We are cheering you on every step of the way. Keep up the amazing work! 🧡 - The Myzone Customer Care Team

Response from MyzoneJun 26, 2026

Hi Donna, Thank you so much for taking the time to leave us a review. We really appreciate your kind words. We are sorry to hear you needed surgery, and we hope your recovery is going well. We are pleased we could make the process of freezing your status quick, easy, and hassle-free during what we know can be a challenging time. Wishing you all the best with your recovery, and we look forward to welcoming you back when you're ready. Take care! - The Myzone Customer Care Team

Response from MyzoneJun 26, 2026

Hi Azam, Thank you so much for your wonderful review! 💙 We are absolutely delighted to hear that you had such a positive experience with our customer support team. It means so much to know that Abbie was able to provide the professionalism, care, and support you deserved, and that the replacement process was smooth from start to finish. We are also thrilled to hear your kind words about Ranga. We will be sure to pass your feedback on. They will be delighted to know they made such a positive impact on your experience. Thank you for taking the time to share your feedback and for recommending Myzone. Your support means the world to us, and we're so grateful to have you as part of the Myzone community. We wish you all the best with your training, and we're here whenever you need us! - The Myzone Customer Care Team

Response from MyzoneJun 23, 2026

Hi Lorna, Thank you for taking the time to leave us such a wonderful review! We are delighted to hear that our team was able to assist you quickly and efficiently. Providing fast, helpful support is always our goal, and it's great to know your issue was resolved within 24 hours. We truly appreciate your feedback and thank you for being part of the Myzone community! 😊💙💪 - The Myzone Customer Care Team

Response from MyzoneJun 19, 2026

Hi Andriy, Thank you for taking the time to share your experience, and we are truly sorry for the frustration and disappointment this situation has caused. We understand how much your Diamond status means to you, especially given the challenges you have faced with relocation and recovery. Please be assured that our team is currently looking into your case and reviewing the details provided. You should receive a response from our team shortly with an update. We sincerely apologise for any inconvenience caused and appreciate your patience while we investigate this further. Thank you for being a valued member of the Myzone community, and we wish you all the best with your continued recovery and training journey. - The Myzone Customer Care Team