Janet T.
Very quick to respond to any concerns…
Very quick to respond to any concerns I've had.

At Herb Affair, we believe that the best supplements start with the best ingredients. That’s why we provide premium, organic herbs, empty capsules, and capsule-filling machines—so you can create your own supplements with complete control and confidence.Our herbs are USDA Organic Certified, non-GMO, and third-party tested to ensure purity, potency, and safety. We carefully source from ethical suppliers who prioritize sustainability and quality, so you get only the cleanest, most effective botanicals.We’re more than just a store—we’re a community of DIY wellness enthusiasts who value transparency and trust. Whether you’re looking to fill your own capsules, craft herbal remedies, or take charge of your health naturally, we’re here to make it simple, affordable, and accessible.With fast shipping, top-notch customer service, and a 30-day satisfaction guarantee, we’re committed to providing an exceptional shopping experience. Thousands of customers trust Herb Affair to support their wellness journey—because what you put in your body matters.Visit us at HerbAffair.com and experience the difference!
Herb Affair (herbaffair.com) has 661 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Janet T.
Very quick to respond to any concerns I've had.
barbara D.
Very helpful and kind
Jim Z.
Herb Affair hands down is the very best place to get your capsule making needs. I have had some problems twice and they bent over backwards to help me. Thank you Herb Affair , James Zintz
althea C.
I ordered on 10/09. They advertise quick shipping and tracking. Today is 10/15. No shipping or tracking info given to date. We shall see...
David R.
I absolutely love my Capsule-It! So much so that I have purchased three units to give away to friends of mine who are also supplement enthusiasts. Not only is the product amazing, but the customer service is absolutely stellar. I accidentally put the wrong address on a gift package and reached out to have it corrected. My email was answered extremely quickly and Kristine got me sorted out straight away! With Christmas on the horizon I’m sure I’ll be buying several more!!
E.E
I have been reluctant to leave this review but its come to a point where I am not getting any assistance so I have no choice. I have been buying from this company for over a year & have a had a few times where the capsules show up completely smashed &/or melted together. When I reached out I was given an apology & offered a 20% discount (which is pointless as I cannot use it on the subscription service I have) but most recently I went off the countdown timer on front of website stating that if I ordered befor the time ran out my package would ship following day. I rushed to put in order and selected expedited/overnight shipping ($89) yet it took a Week to get my package. When I reached out they only acknowledged that my order was set to deliver the following day. By then I had waited SIX DAYS. This was the Second time I was fooled by that dishonest timer. I feel this company uses that timer to pressure u to make a purchase with no intention of getting your package out next day. I asked for a refund and got no response. In fact I have been waiting since Sept 3rd for a response. Still have received NO COMMUNICATION. Im so disappointed.
Phillip F.
Been purchasing from herb affair for years now. Awesome company and staff. Great job guys
Cristian
I asked for a cancellation and it was refunded! So its 100% legit and trustworthy! I still ordered later since I want to try this machine.