Amie A.
I have a Myzone because I have a heart…
I have a Myzone because I have a heart condition where I had a valve replaced 3 years ago, my heart rate has to stay at a certain level, Myzone allows me to keep track of it. I t becomes a pain when it shuts off on it's own and I have to restart it
Response from MyzoneApr 4, 2022
Hi, Amie, We are glad to hear Myzone is a helpful tool for monitoring your heartrate, but are sorry to hear you're having trouble with it deactivating. That definitely should not be an issue and we are so sorry for that frustration. If you haven't already connected with our support team, you can find them on the app via the menu--just click help>support. Or you can also chat in from our help center: https://myzonesupport.zendesk.com/hc/en-us If you have already tried a ticket, we are also always happy to take a second look. Please email [email protected] and we will review and assist from there! In health and gratitude, Team Myzone



