Eugene G.
Every day I put the belt on it’s not…
Every day I put the belt on it’s not working right. I can be working out for 20—30 minutes before the belt starts. Sum days in the middle of my workout the belt stops working. I do charge up my belt from time to time which doesn’t help Gene Gagner
Response from MyzoneMar 31, 2022
Hi, Gene, Thank you for letting us know about this. Our support team will be able to help troubleshoot your belt and if it is within warranty, replace it if the fixes fail. You can reach them via the app menu by tapping help>support. If you have already tried, please email [email protected] and we can take another look at your ticket to assist from there. We can appreciate how frustrating it feels when your tracker isn't tracking as expected and we look forward to getting this fixed for you as quickly as possible. In health and gratitude, Team Myzone



