Micro CenterReviews of microcenter.com

Very bad service: store credit card very slow credit available. Store supervisor told me buy use other cards first, then back return, recharge with store credit card get 5% discount. But when I did, Operations Manager Joseph Johnson said no, even said I wasted their time, let me shop at Amazon. Sales Manager Michael Sayegh behind me said: Don’t come back. I want their head Manager call. They not dare to give me.

Left a Lenovo Idea Pad 5 under warranty that had multiple failures within 2 mos.( by the way purchased 2) Microcenter attempting to repair a new laptop, after 3weeks could not repair so they sent off to Lenovo Center in Atlanta. Long story short, microcenter service (Flushing NY.) doesn't even answer the phone anymore, funny huh,. Currently, after numerous hours on the phone with Lenovo, Atlanta ( of course the lovely folks in India answering the phone, have no clue) they are sorry to inform me after 4 weeks they are having problems with parts, boohoo not my problem. RUN FAR FROM THIS COMPANY...now on to CC company to try and get my money back. Never in 40 years of using laptops have I had such a bad taste . BAD LENOVO< VERY BAD..

So I spent $3800 on a self built gaming rig. Bought the 1250W PowerSpec and asked for cable extensions for my PSU. The sales associate automatically referred a kit of cable extensions. IF I DIDN’T KNOW ANYTHING ABOUT COMPUTERS I WOULD HAVE FRIED MY EXPENSIVE PARTS. The extension cables were the furthest thing from compatible. It’s important to say I nearly dropped 3000 dollars on microcenter parts alone. Which I should add, was a terrible experience within itself. They employee could have easily referred me to someone that knew what they were talking about. It was clear to me he was inexperienced as I already had an idea what I had to look for. But the point is DON’T ASSUME THE EMPLOYEES KNOW WHAT THEY’RE TALKING ABOUT. Especially if you’re planning to spend money on a expensive pc rig.

I spent over 5 grand on a computer and accessories in October. Turned on the computer and said it needed and update so I clicked it and now the computer comes on but nothing pops up on the screen. Micro center tech support said I needed to bring it in. So I bring it in at 7 pm. The guy at the front says they’re not taking any computers in to be looked at tonight. I need to bring it back in tomorrow morning at nine. I explained I just drove 45 minutes after being told to bring it in and asked if I could leave it and then you don’t look at it until tomorrow at nine. He said no. So F micro center. I’m putting a bullet through my computer tomorrow and I’m going to best buy to buy another. Hopefully if I ever need it serviced, Best Buy will be friendlier and more helpful. It was a Micro center built computer.

Bought a power supply from them, it gave up 2 months later, probably can't return it. Had to fight through customer service to use the warranty on my cpu, which took almost 5 hours, and they almost didn't take it because it was missing the stupid heatsink it comes with that I tossed to the side. Just buy stuff on amazon.

This is the last time I shop from Micro Center. Their customer support and delivery are terrible. They don't even deserve 1 star.

The workers help me with anything need and told me the best prices for the money I have.

I paid 10 dollars extra for Next-day delivery comparing to Standard delivery and guess what. The package still came in 4 days after I ordered. So next day delivery and standard are the same things, who would have thought! Moral of the story: Don't pay extra and expect faster shipping!