Micro CenterReviews of microcenter.com

Website showed qty 2 RX580 in stocked for local pick up only. I checked on 2/13 and 2/14 Instant message, and local store phone cannot verify the stock. Drove 25 miles there, sale associate told me they had none in stock for 1-2 months now. They intended to build fake website info to draw customers to their stores

In January, 2020 I purchased an HP laptop from Microcenter in Downers Grove which worked fine until November, 2020. I took it to Microcenter to be repaired. They were supposed to call me for my password which they never did. I did not hear from them for a couple of weeks. When I called, they told me the hard drive had died, and they were waiting for one to be delivered. I waited a couple more weeks, and still no hard drive. They claimed that due to covid-19 HP was behind in making new harddrives. They finally got a "new" harddrive put in, but it was extremely sluggish. By this time, it was the end of December, and the warranty would run out in January. I really think it was planned that way. I am not pleased with Microcenter, and I would not recommend this company to anyone.

I purchased a 2060 RTX EVGA card from Micro Center, and I love it! Card runs great, and I even got it on sale because it was an open box item. So it was cheap and a great buy! Loved it and the service at Micro Center! Will always buy EVGA items! Highest quality and best customer service I have found.

the stuff working at any is the worst ever!! been to multiple stores same everywhere they will lie to you about product just to sell on to make extra 0.00001cent they will creep on you for hours and then will give you the worst attitude if you want to buy something else!! or if you don't want to buy their product 2 year protection insurance for 150$ on a 10$ gaming mouse they would just sit there and tell you about it for hours and creep on you just hate the store and the stuff very rude and unprofessional

I selected an HP printer with the assistance of a white-shirt sales associate. I stated that I wasn't sure if the wireless feature of the printer will work and agreed to the associates suggestion of purchasing a USB cable. We were met with 2 other blue-shirt sales associates who agreed on the cable selected. I buy printer and cable and get home to find not only was it not the correct cable but it wasn't even close. This caused me not to be able to setup and use my printer when I wanted and caused me to have to make a second trip to return the wrong cable and get the correct one. I did speak to the manager upon my returen. I was not angry, irate, or loud. (Not a Karen or Darren) But I did show my frustration and aggravation at trusting 3 employees who all turned out to be clueless. The manager responded with disinterest and condescension. He merely said, "it was an honest mistake." No, it wasn't. It was 3 of his employees unknowledgeable and improperly trained. How many other 'honest mistakes' have they made. I should have just saved myself the headache and went to Target instead.

Had a laptop go wonky on me. Suspected the system board. I'm an IT professional, but not in the area of laptop repair. Dropped off my laptop at St. Davids, PA location. Tech was quick to get back to me. Sure enough, it was the system board. Would cost more than new laptop to replace it, so I decided to take it back and try my luck with a system board on ebay. Bought it. Downloaded maintenance instructions and replaced the system board. During the repair, I noticed two empty RAM slots. I always max out the RAM when I buy a laptop. I had 64 GB, now I had 32 GB. I never opened the case before this either. When the machine came back up for the first time, I had to re-register Office 365 since it was a new processor and serial number. I log into O365 and looked at my original registration, sure enough - 64 GB of RAM when I first registered. Sent an email to tech. I included before and after screen shots of the O365 info. I gave him the benefit of the doubt and said, "I know things get hectic." 24 hours later - still no response. Still steams me that someone would do something like that. But the people seem knowledgeable and the store has great products. If there is a culture of swiping memory from a dead machine, then I blame management.

So 2 weeks of shipping time and 1 week for them to review the security camera footage I send them of FedEx delivering an OPEN/EMPTY package to my door! NEVER USE THIS COMPANY FOR ANYTHING! That is my best advice ever I could give you!

Two months ago I was looking for my second monitor and found one in this shop. The salesman did his job okay, I was satisfied with the service and everything went okay. The monitor was alright and then after a few weeks, dead pixels started showing on. They again did their job well by replacing that monitor with the new one. Thanks.