Medical GuardianReviews of medicalguardian.com

I’ve had several issues with device not charging. However the staff was very helpful in answering my questions and forwarding new equipment if it was needed.

Person on line stayed with my daughter until the ambulance arrived and came in to my house to help me

Just what I needed. A simple and safe way to notify emergency services when I am alone. A well designed system that works. Well done!

I made a suggestion to Medical Guardian when they requested such about their service and no one has followed up. I have had your program for about six years and it would be nice to be listened to.

Excellent customer service. They always put the patient’s needs first.

My husband had Alzheimer’s and would never have wotnsomething on his Waite band. We never used I did not know there was an ongoing charge. Before he passed away i noticed that he had removed items from the box. Now I just have a large pad lock and a device to plug in the wall. They say I need to rerun the equipment and pay $400+. And they will turn me inrto a collection agency. This was the same day I received a message from the credit union that my credit rating is 847. I need help. They said to look for the picture on line 2,0. It did not have heavy pad lock. I am still looking for the missing pieces that I apparently need to return. I never knew this was a subscription service. I’m not even sure how I got it, maybe a home health nurse and yes I wiuld try it. What do I do now? Frustrating!

They were great when I lost my monitor. Good job by customer service. They guided me through the steps to get another monitor. But your salesman was terrible he called me everyday harassing me.

This is an amazing product. It has helped my mom and give her independence and confidence. The staff is very professional, knowledgeable and helped us thru the entire process. Very caring company.