Medical GuardianReviews of medicalguardian.com

Very helpful person on phone when I upgraded my order and fast delivery of new product.

I appreciate the promptness you answered, even when the button gets pushed accidentally. I don’t like the fiber used as necklace. It irritates my skin encouraging me to not wear it, just tie it on my walker. I have trouble putting it in the cradle for charging. Often it keeps blinking red and white but doesn’t turn solid red when fully charged. Would like the smaller unit.

I ALWAYS WEAR THE MEDICAL ALERT AND IT GIVES ME SAFETY WHEN I AM ALONE. RELIEVES MY SONS MIND WHEN HE CAN'T BE HERE WITH ME.

Prompt in responding. If they haven't heard from you they will sometimes call to make sure there is no issue

Service is great. We have tested it a couple times now, in error. There is a down side to this system. They claim a 5 day battery life to the unit when in fact, 3 days is more accurate. Thus resulting in my mother-in-laws exposure due to it being placed on charger more frequently.

I had to use my call button recently. My help arrived quickly and I was transported to ER. It was very comforting to know that this system works!!!

Even though I called and cancelled in May 2024, mailed the devices back with all the information required, they charged me another $587 in October. After calling, they said they never received the devices and that I never signed the agreement to cancel. I said they never told me about signing a letter, they never emailed or mailed me the document and will only prorate the charges to the date the letter was signed (November 2025). I asked them twice today to email me the document but for some reason ,email is slow and I have yet to receive the document after 6 hours. They haven’t been honest at all when trying to cancel. I’ll need to change my cc number so that they don’t charge me AGAIN!

I had a false alarm on Monday evening which distressed my family. Also, my cell phone number was registered incorrectly, but this has now been corrected.