Medical GuardianReviews of medicalguardian.com

Very helpful when I finally got through to them. They helped me understand how my device worked

Not only is mine easy to use but when I do have a concern the techj/support staff is absolutly amazing. Not to mention that they are all in the U.S.

Too sensitive to bumps. In airplane with rough landing in Florida. My arm must have bumped armrest. Could not hear operator with jet noise and and reverse thrust. Med Alert called 911, my son in NJ,and my daughter who didn't answer the call. An ambulance, 2 police cars and a fire truck showeed up at our empty condo s

someone is always there to help me if I need help since I test my battery every month

I am 77 and live alone. Recently, I stood up too fast and had a low blood pressure incident which caused me to lose consciousness and fall, injuring myself. Although I should have been wearing my devise and wasn't, it was on a table next to me. With the push of a button, I was able to call for help. Paramedics arrived quickly and transported me to the ER.

I was in the process of researching medical alert companies after my father in law suffered a stroke. I came across Medical Guardian & had to enter name, phone & email to get a brochure. I expected that I would be put on a call list but they took it to a new level. I've had almost 40 calls in 4 days, including the weekend, starting at 9:00 am until 9:00 pm with messages. I had to call 5 times to reach a live person. Went strictly by the prompts to reach "general questions". The lady was polite when I asked her to remove my phone from their list. She said I had reached the wrong department but she would remove me. I then politely asked her to take a note & forward to her marketing group in regards to the outrageous number of calls. She huffed & hung up on me! Now Medical Guardian, people know how to research & make decisions without being bombarded by these calls, especially when people are caring for an elderly parent whose just had a stroke. I hadn't made a decision yet & based on the brochure you were a front runner. "Were" is the key word because your customer service lady has made sure that you are off of the list as a potential company.

In my 1st year with this Medical Alert Service, the service has worked out very well, with the MG Mini reputation living up to its required purpose! I haven’t had any medical emergency as of yet requiring pressing the button on the MG Mini or bad falls detected by the MG Mini! All in all, I am happy with Medical Guardian thus far!

My wife used her Medical Guardian June 6, when she fell betweeen the bed and the wall, and I could not help her to get up. We used the call button to call for EMS to come to the rescue. They came and she had lacerations on her head, requriring stiches and transported her to the Emergency room.