William / Florence, S.
Medical Guardian/Florence, SC
The order was handled effectively and efficiently. The explanation on the equipment and service was excellent and thorough. My wife had no issues setting up the equipment for her father.

Medical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,456 approved reviews, newest moderated first
William / Florence, S.
The order was handled effectively and efficiently. The explanation on the equipment and service was excellent and thorough. My wife had no issues setting up the equipment for her father.
Carolyn
It proves to be some thing we needed to help with a our Dementia patient. It helps him to feel secure if I have tobeaway from home. It is also with our budget range. Thank you.
Lori
We wanted to get a life line for my mother-in-law and I researched a number of companies. The customer service that I received was outstanding. Thankfully she hasn't had to use it yet but she is comforted just knowing she has this in her home.
maxx69
the representatives were very professional informative however I did expect already have my product by now yet I haven't received anything will disappointed nap but that's ok expect start seeing some stuff another couple weeks of course I've been with using your name maybe like this more later we can
Response from Medical GuardianNov 3, 2015
Hi, Please contact one of our helpful representatives at 1-800-313-1191 to track your delivery. Keep in mind that all ground deliveries can take up to 7-10 business days to arrive. Thank you!
Donna
The Medical Guardian has proven its efficiency and reliability in the first month that my uncle has had it! The operators are compassionate and professional - immediately decreasing the stress that goes along with falling. We are so glad we have the Medical Guardian GUARDING my uncle when we are not present. It is lifeline.
Linda
I've had my whole system plus 3 pendants fail. In testing, the operators are slow to respond.
Response from Medical GuardianNov 3, 2015
Hi Linda, We are sorry to hear about the issues you are experiencing with your unit. These issues are not typical, and we would like to assist you in any way we can. Please contact us at 1-800-313-1191 to troubleshoot any additional issues you experience. Thank you!
Carolyn
Was very impressed with the service and my sister is using the Medical Guardian in N.C. Thank you for a great product.
Col. James W.
I found the Medical Guardian representatives were beyond approach. The saleswoman who took my order was able to answer all of my wife's and my questions and addressed each of my concerns. The technicians who assisted me with the activation and the operation of the device were patient with me even though they had to walk me through everything on four different calls. The reason for the four calls was because I came up with additional questions-not because they were not able to resolve my issues to my satisfaction. Keep up the good work!