Medical GuardianReviews of medicalguardian.com

First of all - I do not have your service. I received the equipment and continued to get emails and phone calls from sales people from your company trying to sell me the service. I returned the equipment and cancelled the service. (it was never activated) The fact that you are inquiring as to how I like your service confirms the lack of communication within your company. If you can't figure out who has your service and who does not, leads me to believe that you would not be able to handle any emergency my father may have. Also, I have yet to receive my refund of the three months payment.

After receiving my device it was not what I needed, I called the company with my concerns and how/where to return my package to. The employees were kind, respectful, and very helpful. As Medical Guardian received my package my credit card was refunded within two weeks. I have no complaints!

Called uncertain what I was going to need for my mother in law. They helped identify options and walked through what could be offered. The addition of the lock box really made the decision easy since this allowed emergency access without worrying about a key left somewhere that could be found by someone else.

I had had my medical device for only one week when I had to use it. My blood pressure bottomed out and I collapsed. After crawling to my bed and getting my walker I called your company. They answered right away and sent the EMS to me. They also phoned my daughter (who lives out of town) and she came to the hospital. I was so grateful to have my Gusrdian necklace and can't brag enough about it. It is well worth the money.

Everyone I talked with was well informed and very helpful.

Only complaint / Suggestion I have is the clip on the belt is not long enough or strong enough. It had come lose 3-4 times which could have a been a disaster had I nerded it at that time.

Sign up was very good. However, I find that it is too large to be worn around the neck. I would like to be able to wear it to work. I don't wear pants or many skirts , mostly dresses. Few pockets or jackets. Even clipping it to a bra strap is unsightly. It's just too big and so it's left at home and only used there. Which is not much

The staff is amazing and was very honest and helpful.