Medical Guardian Reviews | Read Customer Reviews of medicalguardian.com

Medical Guardian Reviews | Read Customer Reviews of medicalguardian.com

Medical Guardian reviews

1,456 approved reviews, newest moderated first

Gail
Oct 28, 2015
good work
I had a fantastic experience with the gentleman I spoke to. He explained everything and kept in touch with me testing my button to make sure it works. When I tested it the emergency operator was quick to answer.
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Shirley
Oct 28, 2015
Haven't had to use it yet
Set up easy as the rep was so helpful. This is awful because I just got it. Too early to know
Response from Medical GuardianNov 3, 2015
Hi Shirley, We are glad to hear you had a good experience setting up your system, and that our rep was helpful. We're also glad you haven't had to use the system yet! Many of our customers really appreciate the peace of mind the system gives them and their families, knowing that if they do need help, we will be there. If you have any questions or concerns about your system, please don't hesitate to reach out to one of our helpful representatives at 1-800-313-1191. Thank you!
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Virginia
Oct 28, 2015
So far, so good. No problems with system.
I've only had the device a short while and fortunately have not had to use it to date.
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Ida
Oct 27, 2015
I would recommend Medical Guaridan to anyone
I was interested in a life alert for my sister. I called Medical Guaridan to get information about there service. They wer very friendly, and helpful with my questions. When I called to activate the life alert, I was well satisfied with there service. My sister has not had to use it, but I am completely sure, that if she does Medical Guaridan will be there for her.
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Don
Oct 26, 2015
Excellent service, and good equipment.
Medical Guardian sent all the necessary equipment. It was easy to set up, and the activation (by phone) went smoother than any service call I have ever made. The technician checked to make sure all the fall protection pendant worked, and checked the other emergency functions. The first night we got a call that the unit's battery was not charging fully, but after we rearranged the electrical connections everything was fine. Very pleased with the equipment and service.
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Jane
Oct 26, 2015
Disappointed
They are most curtetious company I have dealt with and seem to be the most responsive to customer needs we just could not get it to work in our home. I was a true disappointment. But they stayed true helped every way they knew how and was polite when we had to cancel and return the unit.
Response from Medical GuardianNov 3, 2015
Hi Jane, Thank you so much for your feedback. We are sorry we could not correct your issue, but we are glad to hear that we provided friendly, responsive service. If you happen to need anything in the future, please do not hesitate to contact us. Thank you!
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Maryanne
Oct 24, 2015
Haven't used yet.
I have the alert system but have not used it yet.
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Florence E. R.
Oct 24, 2015
Review Medical Guardian Nightmare #1 Very Acceptable #2
This is for the Guardian #2 ....Much more efficient to connect , All well on this end , the second one ....The first one sent should never have been sent and after connection was a nightmare as the phones were useless ! Now everything is as it should be and so far I am pleased . I have one request .....I would like to have a written schedule of monthly payments and the amount to be paid each month so I can track my payments better ...In all the beginning mixup I am afraid ...I have forgotten what info you gave me . Please and thank you very much .
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