Medical GuardianMedical Guardian’s mission is to provide an affordable and reliable medical alert service to all those who wish to live an independent life, regardless of their limitations. Whether our customers are looking to remain safe in a medical emergency such as seizures, stroke, or heart attack, have limited mobility, are at risk of falling as they age, or are afraid to live alone because of home invasions or fires, Medical Guardian guarantees to be there to protect them.
Medical Guardian (medicalguardian.com) has 1,456 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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1,456 approved reviews, newest moderated first
Patricia O.
I am very pleased with the Medical Guardian system. You are very thoughtful down to small details such as the magnetic clasp on the device - this makes it easy for anyone to use. The people I have spoken with have been pleasant and professional. The device arrived quickly and everything worked the way it was explained. We haven't experienced the ultimate test yet - but Mom and I have peace of mind.
Carolyn
Did test for first time, took longer than expected for response. Hope response isn't as long if help is actually needed.
Response from Medical GuardianJan 11, 2016
Hi Carolyn, We were sorry to hear that you experienced a longer than expected response time! We hold our monitoring centers to the highest standards, and really appreciate this feedback. If you have any questions, or need assistance with anything, please do not hesitate to contact one of our helpful Client Services Representatives at 1-800-313-1191.
Joe Valentine S.
Excellent information provided, no sales pressure, value of the product made very clear, and pricing is acceptable. Now I'm waiting for the product to arrive and learning how to use it to protect myself.
Mike S.
I talked to Sam on several different times, and he answered all of the questions we had setting up my Dad with this system . Everything was clearly explained to us so there was not any concerns or questions. My Dad was very satisfied with this system after he did fall 2 weeks ago. Thanks
Eric
U Used it last night after I fell and the police and ambulance were here in minutes!
Bob
Immediate no cost upgrade to wifi system given when land line system didn't work with outdated phones. Several follow up calls made to ensure that we were happy with system.
John
Thank you so much it was used the very day it arrived
Lori.
When phoning them for info on the different types of services they offered the representative was very informative and not pushy!! The equipment came quickly and it was easy to set up for my mom and most importantly it was very understandable for her!! I would highly recommend this company.