Medical GuardianReviews of medicalguardian.com

The employee I spoke with was very knowledgeable and helpful with it came to choosing the correct system for my mother.

Did not receive what I was told I would; terms and conditions not what were told me; so many different numbers/contacts to try to get answers; sent it back the same day; kept getting calls and even today an email from Med. Guard. that I don't respond to; got a quick refund; only wish I could also have gotten my return postage back.

I chose to consider because of it's high rating . George showed a personal interest in my situation before telling me about the product. He answered all my questions and convinced me I should try it. Th dact that there is no contract or activation fee was appealing AND if for any reason I decide not to continue I get the remaining of my paid annual fee back.

I was really pleased with my experience with Medical Guardian from purchase through receipt and set up of my system...Very professional and no comparison with the system I had before (Med Alert I believe).

For the past couple of weeks I have been looking at various medical alerts for my father who will be going home soon from the nursing home. I can not say enough of the interaction I have had with staff at Medical Guardian. I spoke with a gentleman by the name of Sam--he treated me like a family member--was extremely wise about the product and I truly so appreciate the care with which he handled my questions and concerns . Absolutely delighted with service!

We never got to use the equipment because my mom was only home from the hospital for one day. By the time I received the equipment she was already back in the hospital and passet away a shot time after. It cost me $18 for "free" shipping. And $29.95 a month for 3 months in advance. I called for a refund and they said they couldn't give me a full refund. I asked to speak with a manager and they said there weren't any available. Really? Never used the equipment because my mom passed away and they refuse to give a full refund? My advice.... FIND A DIFFERENT COMPANY!!!!

When I first started to look into a personal medical monitoring unit, I never realized how many differant choices there were. After a week of research and reading reviews I came to the clusion that Medical Guardian was the right choice for me and my family. The online Q&A were excellent and easy. The online ordering fast and smooth. The price was competitive.  The package arrived in less than 3 days. Within 30 minute I had it hooked up, activated and tested and it is very easy to use.  When the rep asked if I had any questions, I felt confident to say no, you were very helpful and thorough. Thank you.

Ordering the Medical Guardian was smooth and effortless. Activating the medical alert was also painless. The only issue we have encountered is that it does not always charge properly (whether human error or mechanical). Trying to watch more carefully to ensure it is charging.