Medical GuardianReviews of medicalguardian.com

They are polite and right there when needed.

The response time to my tests has always been within one minute of pushing the button. Thankfully, I have not had to call for any emergency.

Every time I call to check my location at my summer place, they show me 45 minutes away from my actual location. If I needed help, I wouldn't get it, even though I have a fire station right across the freeway from me. After several phone calls, and promises to look into it, they ignored the problem. They have even showed me several streets away at my home address. I'd advise everyone, when you do your monthly test, ask them what address they show you at.

Easy set up and a variety of ways to wear. The call people are kind & helpful! Freedom to go most anywhere in the country (Oregon coast was a little sketchy but the phone people were great!Jan & Toki

We loved your service and felt very safe with the service for my parents. It was a life saving help when my mother fell and no one was around to help her. She yelled out to get an ambulance and you called and the ambulance was there within minutes. Very helpful indeed! Dad died so Mom is moving to a senior apartment where they provide emergency services such as yours. If she were staying in her home, she would definitely continue with Medical Guardian. Thanks so much

My mom who is her mid-nineties, kept falling & then scooting on her butt to get to a phone. I checked into Medical Guardian (based on need, cost, & ease of use. It has exceeded my expectations. Very timely in that my mom fell 3 times the first week. The system provides peace of mind for my mom, as well as my siblings & me.

I love Medical Guardian because it gives both me and my husband confidence that he can reach me or medical services if I am not home. We also have the top of the line device which covers us wherever we are. We go south for the winter so it is nice to know we are covered no matter where we are. I only have one issue, the device seems to be to easy to set off. We have had several incidents were I didn't realize it had been set off and my husband doesn't understand what is going on. Medical personnel or police have shown up, once at our house and once when we were traveling and stopped to get coffee. A little frustrating and embarrassing. Best thing is that I know it works! Call center staff are great!

I have accidently called several times (which embarrasses me.) However, someone is alwas prompt to courteously respond. I have heard messages from it at 5:00 am (at least twice) and I don't understand what is being said Once it seemed to be something about an upgrade. I do need to know how I'm to be billed for the service. I have received no billing on my bank card, nor have I received a paper bill. This was originally set up by my son-in-law. However, I do handle my own business affairs.