NANCY J.
Send emergency people when call is cancelled
I love the fact you can be in contact with the call canter from wherever you happen to be. But I have had too many alarms just by leaning over and unknowingly sending an alarm, depressing the button twice and holding does not always cancel. I have had the emergency crew here without knowing the alarm was sent. Yes, they do call but I cannot always hear the phone. I had just gotten out of the bath and heard the doorbell and to my surprise the fire department and the paramedics were there. I have decided that if I set off the alarm I will not follow the procedure for cancelling the call, I will wait and talk to the center so my family will not be alarmed and they will not call out the troops.



