GhostBedReviews of ghostbed.com

Response from GhostBedJul 15, 2026

Hi Lois, Thank you for taking the time to share your feedback and for choosing GhostBed. We're sorry to hear your mattress no longer feels as supportive as you expected. We appreciate you bringing this to our attention. If you believe the comfort or performance of your mattress has changed, we'd welcome the opportunity to review your experience with you. Our Customer Support team can help determine whether there may be a warranty concern and discuss the available options. Please feel free to contact us at [email protected] or 954-941-1800, and we'll be happy to assist. Thank you again for your feedback. We appreciate the opportunity to help. Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 15, 2026

Hi Elaine, Thank you so much for your heartfelt 5-star review and for being such a loyal member of the GhostBed family over the years. It means more than we can express to know that your GhostBed has provided you with comfort during such a challenging time. Knowing that it became a place where you could rest, recover, and find a measure of peace is truly humbling for all of us. We're also happy to hear your two Chihuahuas and rescue cat have made themselves right at home! It sounds like your GhostBed has become a favorite spot for the entire family. Thank you for placing your trust in GhostBed and for sharing such a personal story. On behalf of everyone here, we wish you continued comfort, strength, and many restful nights ahead. With sincere appreciation, Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 15, 2026

Hi William, Thank you for your fantastic 5-star review and for choosing GhostBed! We're thrilled to hear that both your shipping experience and our Customer Support team exceeded your expectations. Delivering a smooth experience from the moment an order is placed through delivery is something we work hard to achieve every day. We're honored you trusted us with your Luxe Split King Bundle, and we sincerely appreciate you taking the time to share your experience with others. Thank you again for being part of the GhostBed family. We hope you're continuing to enjoy many comfortable and restful nights. Warm regards, Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 15, 2026

Hi Jesse, Thank you so much for your amazing 5-star review! Seeing customers return to GhostBed time and again is one of the greatest compliments we can receive, and we're truly grateful for your continued trust and support. We're thrilled to hear you love your GhostBed products, and we appreciate you taking the time to share your enthusiasm with others. Thank you for being such a valued member of the GhostBed family. We hope you continue to enjoy many years of comfortable, restful sleep! Warm regards, Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 14, 2026

Hi Paul, Thank you for taking the time to leave us a 4-star review! We're so pleased to hear you've been happy with the quality of your GhostBed products. Knowing that customers continue to enjoy their purchases years after receiving them is something we truly appreciate. Thank you for choosing GhostBed and for placing your trust in us. We hope to continue providing you with many more comfortable nights of sleep. If there's ever anything we can do to make your experience a full 5 stars, please don't hesitate to let us know. Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 14, 2026

Hi Steve, Thank you so much for your outstanding 5-star review! We're thrilled to hear you've been enjoying your GhostBed for years and that the split sleep setup has been such a great fit for you and your wife. One of the biggest advantages of our adjustable bases is that each sleeper can personalize their comfort without disturbing the other, so it's wonderful to know those features have made a real difference in your nightly routine. Thank you for recommending GhostBed and for placing your trust in us over the years. We truly appreciate your support and wish you both many more years of comfortable, restful sleep. Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 14, 2026

Hi Alex, Thank you for taking the time to share your feedback. We're glad you gave GhostBed a try, though we're sorry to hear your mattress has not continued to meet your expectations. Based on your review, we'd appreciate the opportunity to better understand your concerns. If you believe the comfort or performance of your mattress has changed over time, our Customer Support team would be happy to review your experience and determine whether there may be a warranty concern. Please feel free to contact us at [email protected] or 954-941-1800, and our team will be happy to assist you. Thank you again for your feedback. We appreciate the opportunity to help. Dennis Manning Senior Director, Customer Experience GhostBed [email protected]

Response from GhostBedJul 14, 2026

Sharon, Thank you for taking the time to share your experience with GhostBed! We're delighted to hear that you're still enjoying your GhostBed Flex mattress and that it's providing the comfort and cooling you were looking for. Knowing that our customers continue to enjoy their mattress years after their purchase is one of the best compliments we can receive. Thank you for choosing GhostBed and for placing your trust in us. We truly appreciate your support and hope you continue to enjoy many more comfortable nights of sleep. Dennis Manning Senior Director, Customer Experience GhostBed [email protected]