GhostBedReviews of ghostbed.com

Response from GhostBedOct 21, 2026

Thank you for such a thoughtful five-star review! We’re delighted the GhostBed Massage Topper was worth the wait—from the thoughtful extras to finding your favorite settings. It sounds like your family enjoyed trying it, too! We also appreciate your honest feedback about its bulk and your wonderful shout-out to Jacinta. We’ll be sure to share your kind words with her. Thank you for choosing GhostBed and taking the time to share your experience! Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 20, 2026

Hi Quinton, Thank you for the five stars—and for giving GhostBed a home in both your house and your cabin! We appreciate your honest feedback and your kind words about our company. We understand that arriving at a freezing cabin to find a very firm mattress makes for a chilly welcome. Memory foam can become firmer in cold temperatures and needs time to soften as the room warms up. We’re glad your mattresses and pillows have otherwise served you well for over a year. Thank you for being part of the GhostBed family! Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 20, 2026

Michele and Greg, thank you for giving Jacinta such a wonderful shout-out! We’re delighted her patience, knowledge, and friendly approach made your experience a great one. We’ll be sure to share your kind words with her. Thank you for choosing GhostBed! Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 16, 2026

Stephanie, what a wonderful compliment! Knowing your GhostBed is still supportive after ten years—and one of your favorite things to come home to—means so much to us. Thank you for choosing GhostBed again. We’d love to help you find your next model and make the upgrade just as rewarding. Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 9, 2026

Hi David, Thank you for your wonderful 5-star review! We're delighted to hear that our team was able to assist with your warranty replacement so quickly and that you're pleased with your new bed frames and their updated design. Standing behind our products and providing exceptional customer service are incredibly important to us, so it's especially rewarding to hear that your experience reflected those commitments. Thank you for being part of the GhostBed family and for taking the time to share your experience. We truly appreciate your continued trust in us! Warm regards, Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 9, 2026

Hi Todd, Thank you for your fantastic 5-star review! We're delighted to hear that you're happy with both your GhostBed product and the support you received from our team. Delivering a great product backed by exceptional customer service is exactly what we strive for every day. We truly appreciate your business and your taking the time to share your experience. Thank you for being part of the GhostBed family! Warm regards, Dennis Manning Senior Director, Customer Experience GhostBed

Response from GhostBedOct 8, 2026

Hi Travis, Thank you for the fantastic 5-star review! We're thrilled to hear that you found your GhostBed product simply amazing. That's exactly the experience we want for every customer! We truly appreciate your support and thank you for choosing GhostBed. The GhostBed Team