Chewy.comReviews of chewy.com

My wife was urged to try Chewy.com because they carried the brand of Dog Food our dogs are fed. Turns out they were cheaper than the local store, which is not a big-box store either, but a Mom and Pop feed and tack store actually. We have bought from the Feed store since we moved into the area more than two years ago. We were a familiar face at least once a week until Chewy.com. Part of the reason was the price. The other is because we are made to feel like unwelcome outsiders at this store, perhaps because I don't actually have a horse yet? Meanwhile it only took one or two Chewy orders to feel like my dogs were a welcomed family member among their furry family. My wife shares their pics of the dogs in their shipment boxes each time an order comes. One of those pictures was hand-painted by an artist thanks to Chewy and we will treasure it forever! We got a Christmas Card with hand-written comments and signatures. Who has time for that? Apparently Chewy does! We feel loved. I have never had this kind of experience with an online store. So of course we try and spread the love everywhere we go. If you're not shopping at Chewy, you're missing out on more than just great prices and fast shipping.

Before i was ordering my fur babies dog food off amazon but an increase in price has sent me into another direction. I found chewy and its been a breath of relief. The website is so easy to navigate through. I signed up for thr autoship and they gave me an extra discount and ever since than i havent had any complaints! Whenever i cant make that date of payment with the auto ship i can easily change the date with no problem. I love their prices as well!

Chewy.com is so easy and convenient with great prices. But beyond that they recently did something that I am so impressed by... I called to cancel the account for my mothers dog as we had her put to sleep due to old age and diabetes. In the past when we've lost a pet other online companies sent a nice yet standard email. Chewy.com sent flowers! It was such an amazing gesture especially since we were only customers for less than one year. I highly recommend Chewy.com

I order Cat Litter and Dog Food and everything arrives on time shipped for free. I love Chewy! I especially loved the hand written card of thanks I received in the mail. Can't wait for them to go public so I can buy their Stock.

Shipping was so fast everything we got is exactly how it should be. was packaged nicely! We will defiantly be customers for life.Prices beat everyone else i compared to!

1-2 day shipping is a lie. My order sat with no activity for 24 hours. I called and asked for the status. I was told that no one called our Vet yet. She called our Vet that day and got their approval. The next day my order still was sitting with no activity. I called back and asked why. They lied and said they just now got approval from our Vet, which I know for a fact they got it the day before. So here we are on day 3 with nothing and the order not even processed. I am beyond frustrated. We have a sick dog who now has to wait. Highly recommend buying from your Vet. Terrible customer service.

I can't say enough good things about this company. I get my orders in under 24 hours which is outstanding! I had one issue with some bird seed recently and when I called customer service a human being answered the phone! Can you believe it?! On the first ring too! My issue was immediately resolved and I had new seed the next day. I get supplies for my dog, rodents, birds, and reptiles from Chewy. The prices are unbeatable and the site is easy to navigate. I will definitely remain a loyal customer!

Hands down the best place you could ever order anything from for your animals. This place is beyond words amazing.They have excellent customer service as well. So impressed and super cheap prices.