Antonio L.
Our Gracie was hospitalized in ICU for …
Our Gracie was hospitalized in ICU for 6 days. Miraculously she survived and was discharged. The Vet sent us home with a few cans of Royal Canin HD. We told the Vet she is HIGHLY allergic to chicken (the main protein in this food). She told us, "Its okay, its hydrolyzed." ... Well it wasn't okay. Our Gracie had terrible diarrhea. We immediately took her off Royal Canin. In the meantime I had ordered a case of 24 cans of this stuff, at a cost of $83.00. ... I called Chewy to ask if I could return the case. Here's what they did: REFUNDED 100% OF WHAT I PAID, AND ASKED ME TO DONATE THE FOOD TO A SHELTER!!!!!! ... It does not get better than that. THANK YOU CHEWY! Thank you. Side note: I have been an autoship client of CHEWY's for years. They have never let me down. ... That's how you run a business.

