David R.
Chewy is awesome
Chewy is awesome! Fast shipping. If there's ever an issue it's resolved immediately. A lot of other companies could learn from the customer service
Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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David R.
Chewy is awesome! Fast shipping. If there's ever an issue it's resolved immediately. A lot of other companies could learn from the customer service
Ireland
I have bought many things from Chewy and they are so amazing! They ship fast, quality product, and if you need to contact them, they are friendly and so efficient. For Christmas, they sent me a card wishing my pup and I happy holidays! I just got to return an item I didn't really need, and they gave me a full refund and just asked that I donate it to a local animal shelter. Wow! Thank you Chewy!
Charlene T.
I love Chewy.com. Their prices are good and their shipping is unbelievably fast. I usually get my order within a day or two. I've ordered from them a few times already and never had a problem. I would definitely recommend them.
Kelvin C.
As a small business owner, managing my company AND providing food and goodies to my pets is quite an undertaking. Luckily, I found the perfect solution in Chewy.com!! Not only do they offer great selection and competitive pricing on all their pet supplies, but they also ship quickly and their Customer service reps /staff are stellar, quick and responsive, and fully understanding of the meaning of "service". I wish the best of luck to Chewy.com in 2018 and look forward to supporting your business in the future!
Dave P.
Like so many businesses, they make a bunch of promises to get your business, then it turns to crap. We have been trying to get dog food ordered and delivered for 10 days. The first order mysteriously never was processed. We called again and we're told it would be there in 2 days. Guess what! 5 days later no dog food. Called again and was informed that certain size bags can't be delivered except on certain days. That would have been helpful info to know before ordering. They had no trouble charging my credit card. My advice, tell Chewy to take a hike!
Andrew K.
We've placed a few orders through Chewy, and each & every time our expectations have been surpassed. Exceptional customer serivce, fresh quality and FAST delivery. This is the way to run a company!
Terri R.
I must thank chewy for their prompt and most appreciated response to an experience i recently had with a purchase i made. The product did not met expectations and chewy took care of it immediately . I recommend chewy to everyone .
Bo K.
We have been customers of chewy for some months now and they have exceeded our expectations. They were helpful every step of the way with our prescription orders & did everything they could to make our orders as easy as possible. We had a hiccup in our first autoship food order & they handled it immediately with no hassle. They sent us the wrong bag of food & insisted we donate it and that ours would be delivered next day, and it was! Tonight we received an unexpected delivery from them and it was a gift, a commissioned painting of a picture of our dog we sent them awhile ago! We definitely now are part of the Chewy Family for life 🐾🖤