Chewy.comReviews of chewy.com

Great customer satisfaction! I can't say enough good about Chewy! I just received a Christmas card from the company. Nice surprise!

I love Chewy, I can get anything I need or want for my pets, even my 2 lizards have never had any trouble with them

Prices are ok but not worth the hassle of getting delivered by FEDEX. FEDEX is the worst. I'll just continue to deal with local shops over dealing with FEDEX.

I placed a order on 11/30/2019 in which it showed all items were in stock and here it is 5 days later and it still hasn't shipped! Yet, they claim 1-2 Day Shipping. They're giving me a story saying it due to bad weather. Oh, I hadn't heard that Florida is having a Blizzard. Offering me a $15 discount on my next order placed by 3/31/2020. Well, I won't need to place another order by that date!.. Screw Chewy and I'm cancelling my order and taking my business where it is appreciated

Hands down the best customer service. They respond very quickly to emails and questions on their site. Shipping is always quick and easily tracked. Site is so easy to use and they have so many products to choose from. Customer for LIFE!

Best customer service experiences I have ever had. In addition to being timely and remedying the few issues I’ve had with them over the last few years — they also send hand-signed birthday cards to my fur babies! That personal touch makes all the difference to me.

ordering from them is good ,but their shipper is fed ex. fed ex doesn't ship on weekends. therrefore 1 to 2 day shipping is only good if you ship monday to weds. thurday to friday could take longer to get. i have had 2 shipments come later and date changed on delivery.

I bought a cat tree from Chewy during the black Friday sales and I noticed that they hiked the price up and then applied the discount so it ended up being the same price as it would have any other time of year. To me, that says alot about the company. Also, said free two day shipping but now that I look at the receipt it says nothing about that and it's been 4 days and it still hasn't arrived.