Chewy.comReviews of chewy.com

Worth more than 5 stars with the amazing customer service Linda provided helping me out with an order :)

I love Chewy always have. Today I received a beautiful bouquet of flowers from them after suffering the loss of my pet! I am really touched. I love you Chewy thank you so much.

Chewy is the BEST thing that has happened to pet owners, in my opinion. Always amazing customer service, excellent products, fast shipping, fantastic problem solvers. In addition, super sweet, kind, understanding & sympathetic regarding the loss of our furry family members. I constantly recommend Chewy to my family and friends.

Chewy's is the absolute BEST in customer service and merchandise. I wrote a little review on one of their products, and only mentioned that my cat didn't really like it. Cats are picky little eating fluff balls. Chewy's refunded my money, reached out and let me know that they would be happy to assist me in finding a food that she would like. I'm shocked, I didn't ask for a refund, didn't even really give the product a bad review, but a 'meh'. I've ordered multiple times over the last three years. I highly recommend them to friends and family, and will continue to use and support their business. They really exemplify how an online organization should work! They have GREAT product, GREAT customer service, and really FAST shipping. My last order I ordered it after two o'clock and it was delivered the next day to my amazement!!!

My experience with Chewy services and their compassion for people has been amazing. This is the absolute best company I’ve had the pleasure to deal with. Truly wonderful.

Today I received my dogs medication, it came in a box 100x larger than needed, inside was 30 loose pills and an empty bottle, these pills were exposed to the moisture and humidity, totally unacceptable, this wasn't the first time, but is definately the last time ordering from Chewy.com!!

I’ve always had a very pleasant experience with chewy.com. Setting up auto-ship was easy and convenient, plus the food cane right to my front door! Changing auto-ship dates was easy and they remind you a few days prior to shipment so you can delay or change if needed. My dog was on Royal Canine prescription food and we had an unopened bag when he passed. When I called to ask about the return policy and the rep found out it was due to my dog passing, he was extremely sweet and offered some positive words. They refunded the money and told me not to worry about sending the bag back. 2 days later (which I called on a Sunday), a dozen beautiful colored roses showed up at my door. I was blown away at the compassion and understanding the company offered! I will always use chewy.com to fill my pet needs and recommend them to anyone who has pets!

My sweet Mozzarella who was a cat that had to have MiraLax everyday and his perscription food every day passed away. I would like to thank the staff at Chewy.com for their years of AWESOMENESS! Never had a problem with his perscription, auto fill was great, even when I had to changed the timing. We had a shipment of his food that we never opened and Chewy refunded me and allowed me to donate the food. OMG how fricken wonderful. Then I received yellow roses in the mail(my favorite!!) which just warmed my heart even more. I'm happy that I suggested to my daughter to buy from Chewy for her dog Juice. She is also very happy and we will ALWAYS recommend Chewy.com to everyone that has pets! Thank you kindly and stay happy and healthy!