Chewy.comReviews of chewy.com

Great quality, fast shipping. Our dog is a heavy chewer. Deer antlers work well for us. I’ll continue to order

Every time place an order with them they leave something out and I have to call them to send it. They are good about sending it without charge and their prices are comparable to others but I’m not sure they are worth the hassle

Chewy has the best customer service I have ever seen. There are always willing to help with whatever issue we had with our order and let me tell you with the amount of stuff we purchase there are next to no issues. They send purchases on time every time. If I could give them 10 stars I would

Selected a couple of hundred dollars in food and accessories. They have no guest checkout. I am not willing to open an account so my email can be bombarded. Even when you unsubscribe 90 days later they blow up your email again. So happy that they're willing to walk a couple of hundred dollars out the door. Typical POS internet company. Just go to a local store purchase what you need and send it through the mail.

This is the first time i have used chewy and my last time i tried to use 40% auto shipping, to get my discount for the items i was getting for my dog. I had called the number on the site to talk to a person to find out how to use the auto shipping, the lady we had gotten told us that the auto shipping could be used on both a dog bed and toy one time but we had to check out first before we could get the 40% discount on the items. when i had went to the check out the discount was not on there like the lady had told us and the discount hadn't shown up on the lady end. And i had asked her more then once if the 40% discount would show up and be applied if i hit precede with my order, the only thing that had happened when i had hit precede my order there was no discount added to it like the lady had told me it would. Now i was told to wait 5 business days before my money refunded to my card and i am on on SSI now i will have to wait before i can buy Christmas gifts for my dog Brutus, he will open his own gifts. I don't know if his gifts will come in time cause i now have to wait for my money to be refunded and wait to reorder his gifts from some place else, and now it will take 5 business days for the money to be returned onto my card THE 40% DISCOUNT DOES NOT INCLUDE BEDS, CAGES, AND OTHER ACCESSORIES.

I will never buy from chewys again! They always get my dogs RX wrong and loose your order and refuse to make it right.

Every time I send a prescription to the pharmacy, three-to-four days pass by before someone (some minion) gets around to actually calling my vet's office... It's always the same! I'm told that they are having difficulties (form letter) making contact - usually, I'm told that no one answers the phone... I guess that the employees don't care if they call or say that they called... Not fit for purpose! 18 hours after leaving this review, I'm still waiting for an approval notice... No one has made the giant leap to call via the phone. Where do they find these people... No...no progress made yet. What a joke... I hope the CEO is proud of his inefficient company... I bet he shops elsewhere for his animals...

They are the VERY BEST!!! Good quality and super fast! I had ordered a sofa ramp for my little senior dog. The day it came, my little guy suddenly passed away. They refunded my purchase, they did not wanted me to return it to them , but donate it to a shelter, which I did. Then I get a beautiful flower bouquet of condolence from Rebecca from customer service. I am speechless! BEST COMPANY EVER!!!!❤️❤️❤️