Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Carlea Nicole S.
I am definitely a big fan of chewy you can buy things in bulk and set a timer for when you will get a new shipment of safe food automatically I really do you like chewy. Com and I love how I can either have a nap or just use a website if I do not want to use up any space on my phone my phone has a lot of space though so having the app really doesn't affect it because the app isn't even that big
Diane M T.
Have never waited this long for delivery from Chewy. My cart has been awaiting delivery 1.4 miles from my house since Sat morning. Now Sat. @ 10:30 pm and no delivery.
Rob M.
Thought you were great but now that the company is backing cancel culture I'll never use your service again Bye Bye 👋
David J.
This is a fantastic company. We had been ordering medication for our senior dog for arthritis on auto refill. An auto refill occurred the day after our dog passed and not only did Chewy refund the cost they sent a nice bouquet of flowers and condolences. They now have a customer for life.
Erin D C.
First time, I couldn't place order properly. Second time a 25. Order came to 89. Didn't see it till I almost paid. F you
Joseph
My dog, who had several autoship items, including meds, from Chewy, sadly passed away 11/12/20. I was so upset, and forgot to cancel her autoship. I sent Chewy a picture of her cremation certificate, explaining that she had passed and I didn't need the items that were shipped to me. Two days later, I had a beautiful bouquet of flowers delivered to me. When I saw that the flowers were from Chewy, I immediately began crying. Not only that, they refunded the items that were delivered without asking me to ship them back. I work at a non-profit Animal Rescue and I was able to donate the meds that I no longer needed. Chewy is an incredible company. They care about their customers and their beloved pets. I've never experienced customer service with any other company like I have with Chewy. Chewy is by far a model company and I wish more businesses lived up to their standards. I have since adopted another dog, and I continue to use Chewy.
Anne
This is the best company I have ever dealt with. I had an issue with a pet camera I had purchased. They replaced the camera and asked me about my dog. I sent a picture and I just received this wonderful gift in the mail. A small painting of my dog!! They are so great!! A big company with such a personal touch!
Larry A.
Chewy's website has false advertising and refused to honor their fraudulent advertising ! I went to order my favorite canned cat food, Blue Buffalo, and as expected, their claims if being lower priced than competitors, or offering better service, is all false. Also they advertised two different size cans on the same site for the sale price. When brought to their attention, they refused to honor their mistake, honoring the sites advertised larger can for the smaller can price !! This company is clearly not interested in their customers. Beware as an educated consumer !
