Chewy.comReviews of chewy.com

Flies hovering over the table. Front entrance was absolutely nasty. Wil not return to this place.

One of the few companies that just does the right thing. When I adopted my cat, I had a few issues with finding the right diet for her. Chewy was so helpful, offering any refund anytime something didn't work. No complaints, arguments, or anything. Just results to satisfy the customer. Recently I had an order shipped with a few dented cans, and Chewy gladly credited me for the cans that were dented. I will be a lifer with Chewy, because they are a throwback company that does the right thing.

I had to call Chewy to get my 20% birthday coupon to work that was for one of my dogs, Lucy.. and as she was helping me get that working she had asked how old my dog was turning and I had told her that actually I came home from work and she was passed away :( … she apologized and was so nice! A couple days later I get roses sent to me with a vase and a note! I was in such awe and it touched my heart! Her name was Ashlee!! I hope she sees this and knows how amazing and kind that was and I will forever remember this… thank you so much Ashlee!

I have never once waited on hold to speak with customer service at chewy. They are quickly accessible 24/7. I had to call last weekend to remove my dogs from autoship of meds because of them passing away and the rep Leslie was so incredibly sweet to me and helped me out. She then sent flowers to my house to say sorry for my loss! Very kind service rep and always nice experiences with chewy.

When my cat died I needed to discontinue my monthly cat food delivery. They sent me a huge bunch of pink roses and a condolence card!

I have had nothing but a positive experience with Chewy. I had an issue with one of my orders getting lost. I called to check on it. The young lady gave me a refund and said to please call if I receive. A couple months later it arrived. I called to let them know so they could recharge. They were very kind and told me to keep the items at no charge, basically because I called them back about getting the items. Other than this mishap I have always received my orders within a couple of days if not the next day.

My Cat passed away from kidney disease, so I called chewy to see if I could send the box of hydro care that I had only used two packages. She was so sweet, not only did she give me a credit, She said to donate the box! Which I gave my vet to put in their donation box. Two days later I received a Beautiful Bouquet of Flowers with a card from Chewy reading, Sorry for your loss! What a Wonderful, Compassionate, Company! I have used them for years for my Three Cats and have always received the best products and service! I will continue to use Chewy for my Cat Coby, Thanks again your kindness meant so much. Colleen Falzone

I called yesterday to cancel an order for my