Chewy.comReviews of chewy.com

Chewy is such an amazing company! I have been buying from them for four years. The packages come fast, the prescriptions are filled without my having to call the vet, refunds are proceeds easily for mistakes (usually mine). I have gotten food, prescriptions, dog beds, toys, crates, toys, and snacks from them. They have chat service always available and a vet you can talk to. I have bought from lots of pet food companies in the past and none compare to Chewy!!! I tell all my pet owning friends to shop at Chewy. Such a wonderful company.

I've used Chewy for years. I had challenges that they helped me figure out easily and compassionately. I highly recommend this company.

We run a boarding business. We order a lot of product from Chewy. We always get our merchandise quickly at our orders filled properly. The quality of each order has been great! When we lost our boxer Malcom, Chewy Customer Service wrote us a nice letter, letting us know that they were very sorry for a loss. we have even received flowers from them for dogs that we have lost prior. We love Chewy!

I called 2 months after receiving my order about 2 vials of frontline being empty-Stacy said this probably happened during shipping with large cat litter boxes and is sending me a replacement package! This company is not only user friendly, it is also accountable! Thank you!

Does not ship orders in 1-3 days as advertised. Avoid company if you cannot wait forever for your order.

If More than 5 Stars could be given, that would be the case. Chewy Has to be The Best Company in America! 💯 Reliable. Excellent Customer Service. If, unhappy with an order, Or if, For Whatever Reason, What has been ordered does Not work out for You, Chewy Refunds Your Money and Or gives You a Replacement, No questions asked! And You can expect Delivery of What You ordered within 24 Hours, or in just a couple of Days, instead of having to wait Weeks for it. Chewy is Always Both Dependable, And Reliable. When Chewy Found out that my German Shepherd has Health issues, they sent Her a Little Stuffed Brown Bear that squeaks!! Which She Loves, and carries in Her mouth all The time! Who does That! "Chewy"

Very affordable prices and quick shipping.

Chewy shows what real customer service should be. A live person answers the phone every time I call, even if I call in the middle of the night. One time the FedEx driver left a Chewy box on the porch and the dogs tore into it destroyed or ate everything inside — when I called to see if i could get a note added for the driver to put it in the parcel basket we have just for this purpose, Chewy sent a whole new box with replacements in it. When I reviewed some food that my dog loved but I thought smelled horrible, they refunded my money. I tried every which way to give it back, but they wouldn’t have it. They have called to help me choose substitute items when my autoship items are unavailable. They have addressed everything I have ever called about in a cheerful, helpful manner. I wish other companies could learn by this example.