Chewy.com delivers pet happiness by conveniently shipping 400+ brands of pet food and stuff (for FREE!) while celebrating and honoring the bond, love and connection we share with pets.
Chewy.com (chewy.com) has 13,226 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Lindsay D.
I am not just saying this.. Chewy has the absolute best customer service I have ever received. I have never had a complaint but I have reached out for customer service and every single time they go ABOVE AND BEYOND. I went out of my way to leave this review because they are worthy of it. Thanks Chewy love you boo!
Lance W.
I Love Your Commercials I love animals Thank you for being a wonderful place to find things that make pets so happy and healthy Lance W
Gail P.
I dealt with two ladies today. I was having such a problem but Anita and Whitney helped me to solve it. I never dealt with such nice people. They both went out of their way to solve my problem. Don't think my problem would have gotten resolved without them. One of them even called me back to make sure I got what I needed. We got disconnected and she called me back. No one does that. They usually wait until you call back yourself. I will definitely will shop more on chewy because of Whitney and Anita!!!!!
Harley P.
Chewy is amazing! I have never had an issue using Chewy and have purchased items from them for about 8 years. I love that we get birthday cards for our furbabies and more! They have great deals, and the shipping is always on time and quick. I have never received damaged products, and overall my experience has been phenomenal! I also recommend the pharmacy and insurance options they offer. 10/10!
Elvira S.
Lora was EXCEPTIONALLY AMAZING today. She’s not the first person I’ve spoken to through customer service. Chewy hires some outstanding customer service representatives! Thank you so much for the experience and I will continue to be a customer!
Jennifer W.
My dog recently passed and I forgot to delete an authorship. Not only did they instantly refund my money and allow me to donate the food to a shelter, they also mailed me a hand written letter and a rock with my dogs name painted on it. Can’t say good enough things about this company!
Jackie S.
I ordered Bison and Elk bones. I bought for dog gifts but was advised by owners they are too hard and often break a dogs tooth. I suggested they put a warning on them because I spent a good amount and now they will have to be thrown out. Never heard back. Very disappointed
Tim M.
Cadet Choice Chews, gave my dog one of these and has vomited 4 times so far today . Very disappointed in this product.
