A M.
Glad I made the choice to reach out
Glad I made the choice to reach out. Everyone is kind, patient, and caring. My therapist is awesome and so easy to talk to. I look forward to my journey of healing and brighter days!

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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5,239 approved reviews, newest moderated first
A M.
Glad I made the choice to reach out. Everyone is kind, patient, and caring. My therapist is awesome and so easy to talk to. I look forward to my journey of healing and brighter days!
Joy N.
So far my experience with Cerebral has been great. As a whole, the “team” is very responsive, knowledgeable and personable. They’ve understood what I was looking for and what I needed and the care has exceeded my expectations.
Eren C.
Both my care counseler and provider are very helpful and knowledgeable. That being said the system is lacking this two very important features. You can't access to meeting schedule pages unless you message them directly. Sometimes it takes a while for them to respond. Customer support is not the most effective in terms of resolving the problems. I had an issue with my first appointment with my provider and it wasn't resolved until after a considerable amount of messaging back and forth and a lot of frasturation. EDIT: They called directly and resolved all the issues.
Kayla K.
The doctor was very lovely and was able to help get my medication quickly, how ever I am having trouble getting more.
robert M.
So far so good. It's like coming to a restaurant, seeing the menu, but not yet partaking.
Tonya S.
My experience has been very positive with Cerebral. Unfortunately I am no longer able to afford care. I have no job and no insurance. Thank you Libba for your prompt replies and our conversations about teaching me new techniques to better manage my anxiety and depression. I am grateful for the time i invested in Cerebral. Tonya age 52
Lauren
It’s a scam. I paid $45 (and that’s half of what it usually costs apparently) and my “Doctor” missed my appointment and I haven’t heard from her since. Save your money because all this place does is take your money from you. Maybe all of the doctors aren’t scammers, but Dr. Tara Valenzuela is. She is unprofessional and shouldn’t even be allowed to be scheduled with patients. I arrived promptly on time (even early) and she never arrived. I scheduled my day around this appointment.
Response from CerebralMar 2, 2021
Hi Lauren, I want to apologize for any difficulties you faced in utilizing our services. It sounds like technical difficulties may have contributed in this case. I can understand your frustration, and I appreciate you taking the time to share your feedback. Nevertheless, I would like to help repair your trust in Cerebral in any way I can. Please feel free to contact me at (415)403-2156 or [email protected] and ask for me directly. I look forward to hearing from you. Warmly, Molly V.
Bethany B.
I love Cerebral! The compassion and understanding of all the providers, making an effort to understand what is going on and how to fix it.