Cerebral Reviews | Read Customer Reviews of cerebral.com

CerebralReviews of cerebral.com

3.95,239 reviews
Mental Health

Cerebral

About Cerebral

Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.

Cerebral (cerebral.com) has 5,239 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: cerebral.com
Website: cerebral.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 47% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cerebral reviews

Showing 3,389 reviews with 5 stars · Clear filters

Abbey R.
Sep 29, 2026
Rada was attentive, fun to talk to, and easygoing
Rada was attentive, fun to talk to, and easygoing. The session was more a conversation rather than a medical professional giving me their opinion, which I greatly appreciate.
Response from CerebralSep 30, 2026
Dear Abbey, Thank you for sharing your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're here to support you. Kind regards, Customer Engagement Team, Cerebral
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Shalini
Sep 20, 2026
Great customer service and clinicians
Great customer service and clinicians, also uses insurance for coverage. Highly recommend!
Response from CerebralSep 21, 2026
Hello Shalini, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Santiago D.
Sep 12, 2026
Cerebral is my go to for my mental…
Cerebral is my go to for my mental health! I have been with them for a few years now, and plan to continue long term. Along with their support team and professional clinicians. I have finally found some balance and peace in my life! Thank you for making the impossible possible!
Response from CerebralSep 14, 2026
Dear Santiago, Thank you so much for sharing your positive experience with Cerebral! We are thrilled to hear your feedback, as our entire team is dedicated to delivering compassionate, high-quality care every day. Knowing that we made a meaningful difference in your journey truly inspires us to keep elevating our standards of service. We deeply appreciate your support. If there is ever anything else we can do for you, please don't hesitate to reach out—we are always here to help. Kind regards, Client Engagement Team, Cerebral
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Michelle H.
Sep 3, 2026
Thank you cerebral for your services
Thank you cerebral for your services. It has truly been a blessing for me thank you, Ainsley.
Response from CerebralSep 3, 2026
Hello Michelle, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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YM G.
Aug 21, 2026
Excellent experience,quick delivery…
Excellent experience,quick delivery right to my door step,honestly no complaints
Response from CerebralAug 21, 2026
Hello, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Marie
Aug 13, 2026
Going into an office can be very…
Going into an office can be very intimidating, Cerebral makes it easy to meet with a mental health provider in the comfort of my own home and there are so many available times. I've struggled with anxiety and depression most of my life, and for the past year now, I have felt like the person I've always wanted to be because of the Cerebral team.
Response from CerebralAug 13, 2026
Dear Marie, We appreciate your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Warm regards, Customer Engagement Team, Cerebral
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Kasandra E.
Jul 24, 2026
I love cerebral
I love cerebral. I initially got it because I needed meds and I didn’t have insurance. I have insurance now but I’ve kept using cerebral. The doctor I’ve been matched with is very helpful, kind, supportive, knowledgeable and a great listener. I’ve you’re wondering if this is worth it… it is. Do it.
Response from CerebralJul 24, 2026
Hello Kasandra, Thank you for taking the time to share your positive feedback about Cerebral! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. If you need further assistance or have any questions, please feel free to reach out. We're here to support you! Kind regards, Customer Engagement Team, Cerebral
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Martha R.
Jul 20, 2026
I’ve used Cerebral for over 2 years and…
I’ve used Cerebral for over 2 years and love it!! It’s so easy and convenient. I also LOVE my prescriber and how attentive and responsive everyone is. Would definitely recommend.
Response from CerebralJul 21, 2026
Dear Martha, We appreciate your positive feedback about Cerebral, and your clinician! It's heartening to hear that you had a good experience with us, as our team consistently strives to provide high-quality care and service. Your kind words motivate us to keep pushing the bar higher. Thank you again for your encouraging review. If you need further assistance or have any questions, please feel free to reach out. We're always ready to help. Kind regards, Customer Engagement Team, Cerebral
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