CerebralReviews of cerebral.com

Great people.

Well well for one I was told that I could get mental help needs and medication through you guys I explained that the only thing that has ever helped me is Ativan then help me feel normal as a person I tried to get help through you guys I've tried other medications multiple times and I still can't get the ones I need

The person I met with was really nice, but I was turned away from help and told to go to someone in person

As a new client of cerebral, I am so disappointed. Things had started off well, I met with my prescriber and my care counselor the 1st month, my meds were adjusted and off I went, hopefully. At the end of the 1st month I was told that my provider would be switched and that the new prescriber would like to meet with me before she honored the 2 refills the original prescriber had already prescribed. Mind you, this is day 29 of 30, my pharmacy can't refill my meds and the new provider has zero availability until July (it's May)!!!! Days of back and forth and still no resolution. I gave up my previous provider to try something new during the pandemic and I feel they have now caused my more grief and jeopardized my health rather than helped it

Customer service is not responsive. I had canceled my account & even had a call about it to only get charged over & over again. I had to remove all my money from my main account to another account to see if they could stop the charge from coming through. They didn’t respond to 4-5 email about it. I had to use my card for a bigger purchase and got charged for my canceled account & emailed them again! Two weeks of this & I got a call that with someone saying that my account wasn’t canceled but they saw that I was trying to get in canceled for awhile now & canceled it. That confused me because I had emails of it being canceled after the original call. They refunded me so I guess that’s nice. I did enjoy my psychiatrist when I was using the service btw and everything was good on that end, got my meds fast & they did try to make amends.

Excellent service.. I wasn't sure I'd like online therapy? I really like it! Works out well for my schedule and availability.. The way of the future for sure...

Cerebral Care really helped me get back on track. Within months, I learned how to manage my mental health and intrusive thought patterns. Would definitely recommend to family and loved ones.

Great so far but I need a more personalized plan and strategies to cope with my anxiety