CerebralReviews of cerebral.com

Eventhough I was not able to be treated by Cerebral, the overall experience was very good.

Your pricing was incorrect and put me in a financial bind. I will be canceling my enrollment and no longer seeking services. After review Cerebral refunded the charges. And were very accommodating to my concerns.

UPDATE: IF YOU HAVE MENTAL ILLNESS(ES), REGARDLESS OF SEVERITY, DON'T SIGN UP WITH THESE PEOPLE! THEIR MEDS AREN'T SAFE AND YES CEREBRAL, I WAS ONE OF YOUR CLIENTS, IN CASE YOU WANT TO MARK THIS AS UNAUTHENTIC! I'M USING A FAKE NAME BECAUSE YOU GIVE ME EXTREME ANXIETY If you suffer from severe anxiety disorder, panic disorder, severe depression (sprinkled with some PTSD and insomnia), this will NOT work for you. First and foremost, they charge you right after you just sign up. It takes forever, I mean FOREVER, to schedule an appointment with a care provider. Even though you haven't had an appointment, they still charge you, mind you. Secondly, there is no way I am able to express myself and really delve into my traumas and the list of conditions that I have in 30 minutes. I used to get 1-2 hour sessions when I could go to therapy in person, and sometimes that wasn't even enough. Also, the "WhY arE U dePresSEd?" question from one of the care providers after I told them why I am so miserable all the time, pissed me off. After that little session, the provider prescribes me with medication...after I made clear that I DON'T do well with medication. I was expecting some sort of copying skills or something. But alas, I wanted to give it a go. Big mistake. Speaking of pills, they just throw random pills at you. CEREBRAL, ONE OF YOUR PILLS ALMOST MADE MY HEART STOP, ELEVATED MY BLOOD PRESSURE THROUGH THE ROOF, GAVE ME MAJOR DIGESTIVE PROBLEMS AND TRIGGERED ANXIETY AND A PANIC ATTACK (and I hate having those, I really do). STOP PRESCRIBING RANDOM STUFF TO PEOPLE. YOU ARE GAMBLING WITH PEOPLE'S LIVES FOR GOD SAKE! LISTEN TO YOUR PATIENTS WHEN THEY TELL YOU THIS KIND OF STUFF. YOUR MEDICATION ALMOST KILLED ME! Anyways, I let them know about this serious side effect and that I no longer wanted to take medications, and to cancel the refills. Of course, the coordinator took a day to reply back with "your provider would like you to visit the ER as that can be symptoms of something serious." No s, Sherlock. Thanks for telling me something I already know. So, I guess they thought about this deeply and backpaddled. Now the provider wants to see me ASAP. Guess what mf, there is no space in your calendar. So, I couldn't schedule anything. After letting them know that their availability sucks (they are always booked), they sent me a random invite, with the most random day and time. I told these guys that I work full time. At this point I was fed up, so I declined the appointment. I WANT TO MENTION AN ISSUE WITH REFILLS, what a pain. Cerebral, if I told your coordinator multiple times to cancel my darn refills, WHY YOUR COORDINATORS WAIT UNTIL THE REFILLS ARE SHIPPED TO TELL ME "SoRry No rEfunDs, they are already shipped, whoopsie daisy." COME ON! I DONT WANT THE DARN MEDICATION, THE THING ALMOST KILLED ME! STOP ROBBING ME! This whole ordeal made me extremely anxious and suicidal. I felt hopeless and robbed. I have no money to be throwing around like this, and no one can help me cope with these illnesses. Nevertheless, thank God for my husband, he is a way better therapist than this app (he is not a therapy or medical professional, mind you). WAY BETTER THERAPIST. In conclusion, I cancelled my subscription. But let me tell you something about this, you have to sent an email in order to cancel. But, Wait! There's more. They are currently taking their sweet- time to process the cancellation. THEY WILL NOT, I REPEAT, THEY WILL NOT LET YOU DELETE YOUR CREDIT CARD AS A PAYMENT SOURCE OFF YOUR ACCOUNT. So, be aware of that. Again, if you are severely ill, I would not recommend it. I honestly don't think that that their staff is trained to deal with severe cases, and they appear to be understaffed (because of the availability issues). Also, they did somewhat helped me with my insomnia. They gave me a pill for schizophrenia that works wonders. It knocks me out in seconds. So, that's a plus. At least I can sleep. I also wanted to mention that these people aren't rude or anything, they just don't listen to your requests. All in all, if you are severely ill, I don't think Cerebral is the right place to go to seek help. Again, if you have a mild/moderate case of depression, anxiety or both, this might works for you. Also, no Cerebral, I will not contact you about my experience. And hurry up and cancel my subscription, stop holding my credit card hostage. UPDATE: INSTEAD OF JUST CANCELLING MY SUBSCRIPTION, THEY OFFERED ME A 30%DISCOUNT OR "PAUSE" MY ACCOUNT FOR 3 MONTHS?! CEREBRAL, LEAVE ME THE F ALONE! STOP HOLDING MY MONEY HOSTAGE!!! CANCEL OR I'LL REPORT YOU AS FRAUDULENT! CEREBRAL, YOU ARE STRESSING ME A LOT! I ENDED UP WORSE BECAUSE OF YOUR SCAMMY, MALPRACTICES!!!

I haven’t gotten my most recent meds tended too I can’t pick them up they’re $503. I haven’t been helped and I don’t have any way to schedule with a provider and I can’t seem to get a provider who can help me with my anxiety until all of my meds get kicked into gear and all these nasty side effects get gone. This has been horrible

I really liked my experience. My only critique would be that you only get to meet with your councilor one a month for a half an hour. That doesn't seem adequate to me.

Excellent care quick with their care definitely have recommended and still recommend

My son was very hesitant about getting help. I signed him up because he really needed it. I knew he wouldn't walk into an office. So far he has spoken with the counselor and a medication switch is recommended. I believe it will help.

Helpful people who solved my issue quickly!