CerebralReviews of cerebral.com

Response from CerebralAug 1, 2021

Hi Alicia, Thank you for taking the time to share these concerns with us. I want to sincerely apologize that you have faced these difficulties in utilizing our services. I would like to take some time to further look into these issues and help you to schedule your care appointments. To get in touch, please feel free to reach out to (415) 403-2156 or [email protected] and ask for me directly. I look forward to speaking with you. Kind regards, Stefanie H. Cerebral Coordinator

Response from CerebralJul 29, 2021

Hi Rhonda, Thank you for writing in and sharing this helpful feedback. I truly regret to hear of the challenges you have faced while using our service. Ensuring that our users have access to high quality, reliable support is of the utmost importance to us, and I am sincerely sorry to hear that your experience has fallen short of these qualities. I would greatly appreciate the opportunity to help mend this experience for you. Please feel free to reach me at (415) 403-2156 or by email at [email protected]. I'm happy to assist however I can. Kindly, Stefanie H. Cerebral Coordinator

Response from CerebralJul 28, 2021

Hi Amanda, Thanks for writing in. I sincerely apologize if you faced difficulty utilizing our services. It is disappointing to hear you faced less than satisfactory care as this certainly is not the standard we hope to set for our team. Nevertheless, thank you for sharing your experience so that we can work to improve our services. I would like to take some time to see how I may repair your trust in Cerebral. Please reach me at (415)403-2156 or [email protected]. I look forward to hearing more about your experience. Warm regards, Stefanie H. Cerebral Coordinator

Response from CerebralJul 28, 2021

Hi Gayle, Thank you for reaching out with this feedback. I am sorry to hear that this has been your experience with us. I would like to see what I may be able to do to assist so that your experience is improved. We want to ensure that our users have access to high quality, reliable support in their mental health care with us here at Cerebral. Please reach out to me at (415)403-2156 or [email protected] and ask for me directly. I look forward to speaking with you and learning more about your experience. Kindly, Stefanie H. Cerebral Coordinator

Response from CerebralJul 28, 2021

Hello Tanith, Thank you for taking the time to share this helpful feedback. We're constantly working to improve our services here at Cerebral, and we’d love to find a way to make Cerebral better work for you in exchange for your time and feedback. Please feel free to contact (415)403-2156 or [email protected] and ask for me personally. I look forward to assisting you in any way I can. Kind regards, Stefanie H. Cerebral Coordinator